2020
DOI: 10.1007/s41542-020-00070-5
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It’s Not How You Say It, But What You Say: Communication Valence in the Workplace and Employees’ Reactions

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Cited by 10 publications
(10 citation statements)
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“…Communication between higher levels of the hierarchy may facilitate the exchange of necessary information about the possible scenarios that a change may entail and foresee benefits such as making demands in favor of one’s position and/or work unit. As suggested by Yun et al (2020) , positive communication is associated with less exhaustion, while negative communication is associated with more exhaustion. On the resistance to change dimension, emotional response was significantly and positively associated with exhaustion.…”
Section: Discussionmentioning
confidence: 87%
“…Communication between higher levels of the hierarchy may facilitate the exchange of necessary information about the possible scenarios that a change may entail and foresee benefits such as making demands in favor of one’s position and/or work unit. As suggested by Yun et al (2020) , positive communication is associated with less exhaustion, while negative communication is associated with more exhaustion. On the resistance to change dimension, emotional response was significantly and positively associated with exhaustion.…”
Section: Discussionmentioning
confidence: 87%
“…Specifically, the author translated English measures into Korean, and one bilingual professor, who is in a faculty position in the U.S. and is fluent in both English and Korean, back-translated to ensure literal correspondence. This procedure was used by previous researchers, and the translated constructs showed high reliabilities (Yun et al ., 2020). All measures are described in Table 1, including scales, authors, items, reliability coefficients and response formats.…”
Section: Methodsmentioning
confidence: 99%
“…The author translated all items from English to Korean, and they were back-translated by bilingual speakers to ensure literal correspondence (e.g. Bracken and Barona, 1991; Yun et al ., 2020).…”
Section: Methodsmentioning
confidence: 99%