IT outsourcing for E-government: Lessons from IT outsourcing projects initiated by agricultural organizations of the Korean government

Moon, Junghoon; Jung, G.; Chung, Miri; Choe, Yong Beom

doi:10.1109/hicss.2007.307

Cited by 12 publications

(11 citation statements)

References 30 publications

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“…• IT specialists are more attractive to private sector (Moon et al 2007) • Problems of recruiting and retaining good IT professionals due to the low payment system (Khalfan and Gough 2002).…”

Section: Social Exchange Theorymentioning

confidence: 99%

“…• Obliged by legislation to undertake a rigorous and open supplier selection process (Burnes and Anastasiadis 2003) • Free to choose the suppliers (Burnes and Anastasiadis 2003) • Inflexibility bidding process (Moon et al 2007) • Developments and changes continues during the contract period (Burnes and Anastasiadis 2003) Process Management…”

Section: Social Exchange Theorymentioning

confidence: 99%

“…This conformation leads the public sector IT managers to refer the findings and the implications of private sector research when IS/IT outsourcing projects are planned. However, such references lead public sector outsourcing projects to big failures (Moon et al 2007). Further Cats-Baril and Thompson (1995) warn that blindly adopting the framework developed for private sector can be misleading for public sector.…”

Section: Introductionmentioning

confidence: 99%

“…IS/ IT outsourcing in public sector is particularly under studied (Lin et al 2007). To date empirical studies and reference books for practitioners on IS/IT outsourcing in the public sector are rarely found (Moon et al 2007).…”

Section: Introductionmentioning

confidence: 99%

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Determinants of relationship quality for IS/IT outsourcing success in public sector

Swar

Moon

et al. 2010

Inf Syst Front

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Relationship has become an influential aspect for the success of IS/IT outsourcing projects. Although some studies have explored the issues of IS/IT outsourcing relationship in the past, these studies are limited to the private sectors. Whereas, studies implicate that the issues related to private and public sectors should be addressed differently. Therefore the main purpose of this study is to examine the IS/IT outsourcing relationship in the public sector by determining relationship quality factors. Based on the social exchange and the relational exchange theories a relationship model is proposed and hypotheses are tested. Ninety three IS/IT outsourcing projects in the public sector of Korea are examined and the results indicate that the outsourcing success is greatly determined by relationship quality. This study will serve as useful guidelines in understanding how to develop a successful IS/IT outsourcing relationships for IT practitioners in the public sector and the vendors undertaking those outsourced projects.

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Section: Social Exchange Theorymentioning

confidence: 99%

Section: Social Exchange Theorymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Determinants of relationship quality for IS/IT outsourcing success in public sector

Swar

Moon

et al. 2010

Inf Syst Front

Self Cite

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“…Although most of the success factors for ITO were rigorously considered based on principles and findings from previous research, which are frequently referred to [25], there are still some project that is not fully satisfied by the stakeholders or do not meet stated performance objectives [26]. egov4dev.org (2009) reported that egovernment project failed because there is no lesson learned since knowledge about the failure was not captured, transferred or applied.…”

Section: Malaysia E-government It Outsourcingmentioning

confidence: 99%

Exploring the role of transactive memory system (TMS) for knowledge transfer processes in Malaysia E-government IT outsourcing

Hamid

Salim

2010

2010 International Conference on Information Retrieval &Amp; Knowledge Management (CAMP)

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Abstract-Knowledge transfer has attracted much attention to researchers and practitioners in recent years since knowledge transfer has been considered as a critical determinant of an organization's capacity to confer sustainable competitive advantage. Despite extensive research on knowledge transfer issues, there is a dearth of research that has explicitly focused on the role of transactive memory in enabling intraorganizational knowledge transfer in information technology (IT) outsourcing context, particularly e-government IT outsourcing. Although the information systems literature has recently acknowledged the role of transactive memory plays in improving knowledge processes, most of the research is still in the basic concept of transactive memory which is emphasized more on the individual communication concept rather than integrating those concept with the existing organization memory system. Moreover, it is still at a conceptual level rather than practical action for a firm to address. Therefore, this paper attempts to fill this gap by examining the factors that have been cited as significant influences on the ability to transfer knowledge from the vendor to the client organizations in the context of e-government IT outsourcing, and examine the role of transactive memory system towards effective knowledge transfer process between organizations. Drawing on several theoretical streams, this paper will propose an integrated conceptual framework of inter-organizational knowledge transfer which further can be used for research enhancement.

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Public Procurement of IS/IT Services: Past Research and Future Challenges

Marco-Simó

Pastor

Macau

2008

IFIP – The International Federation for Information Processing

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In this paper we present the current state-of-the-art situation of research in public administration procurement of functions and services related to information systems and information technologies. From this review, we propose a list of open research issues according to our beliefs and practical experience. Finally we introduce a real case that we are starting to address, in which we want to consider both prior results as well as research issues. We believe that the topic of IS/IT procurement in public administration is an open area that has not received enough attention from the research community, according to the great amount of public money that is being invested.

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IT outsourcing for E-government: Lessons from IT outsourcing projects initiated by agricultural organizations of the Korean government

Cited by 12 publications

References 30 publications

Determinants of relationship quality for IS/IT outsourcing success in public sector

Determinants of relationship quality for IS/IT outsourcing success in public sector

Exploring the role of transactive memory system (TMS) for knowledge transfer processes in Malaysia E-government IT outsourcing

Public Procurement of IS/IT Services: Past Research and Future Challenges

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