2011 International Conference on Business, Engineering and Industrial Applications 2011
DOI: 10.1109/icbeia.2011.5994248
|View full text |Cite
|
Sign up to set email alerts
|

Importance of incorporating fundamental usability with social & trust elements for E-Commerce website

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1

Citation Types

0
7
0

Year Published

2011
2011
2022
2022

Publication Types

Select...
4
3
2

Relationship

1
8

Authors

Journals

citations
Cited by 36 publications
(9 citation statements)
references
References 5 publications
0
7
0
Order By: Relevance
“…Nowadays, consumers increasingly communicate and exchange information online. Technological tools such as forums, blogs, wikis and discussion boards enable users to interact with one another in order to improve consumer retention and loyalty, reducing training and support costs and identifying customer needs and new product opportunities [15]. Another technological feature is the "social wish-list".…”
Section: Science and Information Conference 2015mentioning
confidence: 99%
“…Nowadays, consumers increasingly communicate and exchange information online. Technological tools such as forums, blogs, wikis and discussion boards enable users to interact with one another in order to improve consumer retention and loyalty, reducing training and support costs and identifying customer needs and new product opportunities [15]. Another technological feature is the "social wish-list".…”
Section: Science and Information Conference 2015mentioning
confidence: 99%
“…The UMS system also has provides the capability for evaluators to add new heuristics, in additional to the heuristics in Table 1. This is based on [14], whereby modified heuristics such as social and trust elements needs to be incorporated. Alternatively, for project members who still insist on using MPP for purpose presentation, UMS has a wizard to convert all defects for a project into MPP format easily.…”
Section: Methodology: Original He Methodsmentioning
confidence: 99%
“…Research found customers abandon e-commerce due to poor site organization (Sivaji et al, 2011). It is important to retain customers to get more revenue by improving the usability and UX of ecommerce.…”
Section: Introductionmentioning
confidence: 99%