Impact of English online learning website quality to user satisfaction in Jakarta

Christian, Tjie Lianawati; Jaya, Dennis; Rulyna,

doi:10.1109/icimtech.2017.8273551

Cited by 7 publications

(6 citation statements)

References 7 publications

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“…Work can be more focused and clear with proper planning. Structured online learning planning can impact the success of the online learning process (Christian, 2018). The percentage of enthusiastic students participating in learning indicates the success of the online learning process.…”

Section: The Process Of Conducting Online Classes During the Covid-19 Pandemic At Ma Muhammadiyah Kampung Delimamentioning

confidence: 99%

Online Learning Problems and the Principal’s Efforts to Overcome the Problems

Asha

2021

AIJP

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The spread of the Coronavirus (Covid-19) has brought various drastic changes to human life, one of which is the mode of learning that should be transformed into an online mode. However, the complexities of online learning leave some problems. Thus, this qualitative study aimed to investigate the online learning processes, problems, and the principal’s solutions at MA Muhammmadiyah Kampung Delima, Rejang Lebong, Bengkulu Province. The principal and five selected teachers were involved as the participants. The data were garnered from interviews and observations, and the data were further analyzed using an interactive model. The findings demonstrated that the school, in general, had implemented online learning processes based on the school and teachers’ existing and general competencies. However, there were some problems therein, including ineffective delivery of materials, inadequate technological facilities of students, students’ lack of discipline, and unstable internet networks. To overcome such problems, the principal arranged assistance from the government to benefit from online learning and actively encouraged teachers to establish communication with parents. As an implication, the curricular contents of teacher education in the Indonesian context should be more sensitive to the discourse of TPACK. Further studies are expected to work on the principal’s managerial role in online learning by involving the principles from various schools.

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Section: The Process Of Conducting Online Classes During the Covid-19 Pandemic At Ma Muhammadiyah Kampung Delimamentioning

confidence: 99%

Online Learning Problems and the Principal’s Efforts to Overcome the Problems

Asha

2021

AIJP

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“…Saat ini, orang dapat terhubung, bertukar informasi, dan berkolaborasi secara global melalui situs web, email, sistem pesan instan, situs jejaring sosial, dan sistem komunikasi berbasis internet lainnya dengan mudah [1]. Saat ini, banyak perusahaan menggunakan teknologi informasi untuk mengembangkan sistem informasi atau aplikasi yang akan berguna untuk membantu masyarakat secara umum dan meningkatkan keuntungan bagi perusahaan [2]. Universitas Muhammadiyah Malang (UMM) saat ini telah menggunakan Sistem Informasi untuk penjaminan mutu (SIMUTU) yang dirancang untuk evaluasi pelayanan akademik Universitas Muhammadiyah Malang.…”

Section: Pendahuluanunclassified

Analysis of User Satisfaction Level and Level of Importance of SIMUTU Implementation Using PIECES Framework

Zaky

2018

RESTI

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Quality Assurance for an organization is a must because the organization that guarantees the quality is an organization that always meet the needs and satisfaction of its customers, because satisfied customers will increase to be loyal customers and this means will provide benefits for the organization concerned. University of Muhammadiyah Malang (UMM) has been using Information System for Quality Assurance designed for evaluation of academic service of University of Muhammadiyah Malang. Students can easily access Quality Management Information System (SIMUTU) anywhere and anytime. Because of the importance of SIMUTU for Quality Assurance of Muhammadiyah University of Malang, this research is conducted to determine whether Quality Management Information System (SIMUTU) has been running properly. In this research, analysis and evaluation of Information System using PIECES Framework analysis model with the purpose of measuring the level of satisfaction and importance level and analyzing the components - components what need to be improved again the quality of the waiter at SIMUTU. From 40 respondents got average result of level of satisfaction 3,53 which mean SIMUTU have give satisfaction to student, meanwhile importance level 3,79 which mean SIMUTU implementation is considered important to improve academic service of University of Muhammadiyah Malang.

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“…Keberadaan situs web menjadi sangat penting karena berfungsi sebagai penyampai informasi yang dapat diakses selama 24 jam. Peranan website sangatlah penting dalam segala bidang Khususnya untuk sebuah instansi atau organisasi (Christian & Jaya, 2017). Begitu pula sebuah universitas.…”

Section: Pendahuluanunclassified

“…Webqual merupakan metode untuk pengukuran kualitas website berdasarkan pada persepsi pengguna akhir. Metode webqual 4.0 memiliki tiga dimensi yaitu dimensi kualitas informasi, dimensi kualitas interaksi, dimensi kualitas usability (Baiti, Suprapto, & Rachmadi, 2017;Christian & Jaya, 2017). Webqual 4.0 menekankan pada kegunaan (kemudahan penggunaan, navigasi, gambar yang dikirimkan ke pengguna, dll.…”

Section: Pendahuluanunclassified

Evaluasi Kualitas Layanan Website Simanta PKN Universitas Muhammadiyah Malang Dengan Pendekatan Webqual 4.0 Dan Analisis Ipa

Karina

Kusuma

2018

TESJ

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Universitas Muhammadiyah Malang (UMM) adalah salah satu dari sekian banyak perguruan tinggi swasta di Indonesia yang terletak di Malang, Jawa Timur. UMM berdiri sejak 1964 dengan banyak prodi yang ada. Seiring dengan perkembangan teknologi, UMM telah banyak melakukan pembangunan dalam bidang teknologi informasi dan komunikasi. Salah satu jurusan yang memanfaatkan teknologi informasi dan komunikasi tersebut yaitu Jurusan Teknik Informatika. Teknik informatika memiliki sebuah website yang bernama SIMANTA PKN UMM guna menunjang aktivitas PKN Mahasiswa dan juga aktivitas bimbingan PKN pasca pelaksanaan. Untuk menilai kualitas dari website tersebut dibutuhkan sebuah metode analisa website yaitu Webqual 4.0 dengan analisa perbaikan berdasarkan kinerja website dan kebutuhan pengguna menggunakan metode analisa IPA. Dari penelitian yang ada, ditemukan atribut-atribut apa saja yang perlu dilakukan perbaikan sesuai dengan kebutuhan pengguna website yaitu mahasiswa Teknik Informatika yang penah mengakses website tersebut. Hasil dari penelitian ini menggambarkan bagaimana kualitas layanan website dan memberikan saran perbaikan website berdasarkan penelitian yang telah dilakukan.

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Impact of English online learning website quality to user satisfaction in Jakarta

Cited by 7 publications

References 7 publications

Online Learning Problems and the Principal’s Efforts to Overcome the Problems

Online Learning Problems and the Principal’s Efforts to Overcome the Problems

Analysis of User Satisfaction Level and Level of Importance of SIMUTU Implementation Using PIECES Framework

Evaluasi Kualitas Layanan Website Simanta PKN Universitas Muhammadiyah Malang Dengan Pendekatan Webqual 4.0 Dan Analisis Ipa

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