ICT dimension and indicators towards building a Knowledge Society in Malaysia: A measurement model

Abstract

This paper outlines the research conducted to test a measurement model of Information and Communication Technology (ICT) in an attempt to develop a framework for 'Knowledge Society' (KS) in the Malaysian context. In discussing the KS, one of the most important enabling aspects is ICT. ICT is a powerful driver for social change. The content domain for the ICT measure was developed based on the Delphi technique and semi-structured interviews with experts, and previous literature on ICT. It was then empirically tested using a sample of 450 respondents from government, private sector and NGOs. Six factors were extracted from the exploratory factor analysis based on 39 items proposed in the survey questionnaire. 37 items loaded into the six factors, while two items were cross-loaded, therefore deleted. The factors were labeled as Usage, Electronic Government, Application, Content, Provision and Skill, and Adoption. The measurement model was validated using Structural Equation Modeling with AMOS 16.0. The CFA results suggest that holistically, the ICT measurement model provides a reasonably good fit and thus it is necessary to use it as a guideline in the development of ICT towards achieving a KS in the Malaysian context.

Medición de capacidad en tecnologías de información en las organizaciones

“…Adicional al nivel organizacional se realizan estudios desde la perspectiva del país, midiendo la capacidad tecnológica y uso de tecnologías como un factor de gran influencia en la generación de cambios sociales, clave para el crecimiento económico y la competitividad (Hamid y Zaman, 2010). Existen varios índices propuestos por organizaciones internacionales y estudios científicos para realizar estas mediciones, como son WEF -World Economic Forum Technology Index, UNDP -United Nations Development Program Technology Achievement Index, UNIDO-United Nations Industrial Development Organization, RAND-Science and Technology Capacity Index, ICT-Opportunity Index y DOI -Digital Opportunity Index.…”

Manipulation and transparency control of ICT constituted e-administrative protocol via digital watermarking for LDC's

“…It initiatives can make important contributions to improving public services as they can best do so by helping improve overall relationships between governments and citizens. It has been conceptualized as the intensive or generalized use of information technologies in government for the provision of public services [4], the improvement of managerial effectiveness [5], and the promotion of democratic values and mechanisms [6]. Information technology (IT) has the potential to transform government structures and improve the quality of government services [7].…”