Abstract:This paper aimed to verify if terminals with productive efficiency also have pure technical efficiency, using DEA (Data Envelopment Analysis) technique. The research approach was the qualitative-quantitative or mixed, with exploratory purpose; the research method defined was the case study (multicases); data were collected through interviews using a structured questionnaire and non-probability for convenience sampling. While the application of Charnes, Cooper and Rhodes (CCR) model observed that only three (4,… Show more
Summary:The direction in research of the efficiency of decision-making units in this paper is an efficient→multi-inefficient→multi-efficient unit. So, the general purpose of this paper is twofold: (1)
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