Evaluation of Lean Business Process Improvement Methodology

Abstract

Industry trends such as lean manufacturing have proven to work effectively in removing waste and improving the efficiency and effectiveness of production processes in manufacturing companies. The business processes within some manufacturing companies tend to lack the same attention as the production processes, however. This research explored the value of using the GKN lean business process improvement (BPI) methodology for improving business processes at GKN Aerospace Norway (GAN), an aerospace manufacturing company located in Norway. The method aims to identify and reduce waste by mapping the current state of a selected process, suggest a future state with less waste, generate an action list for changes, and a plan for implementation of the proposals made. During this study, the method showed to be successful at improving the efficiency in 7 out of 8 of the processes adopted. The research also found that employees at GAN respond favorably to BPI initiatives but that better preparation prior to each BPI workshop could further improve the effectiveness of the method.

Business Process Improvement for Reducing Delay in the Material Document Issue Process in the Fertiliser Manufacturing Industry

“…The BPI method has been shown to be effective at improving a company's operations [16] There are several methods and studies on the concept of business process improvement to find a suitable method that can be easily implemented in practice. According to reference [10], the following phase can be seen in Figure 1.…”

Peningkatan Proses Bisnis Beras menggunakan Metode BPI

“…BPI untuk memonitoring sistem database dan distribusi dengan mempertimbangkan rute alamat tujuan [9]- [12]. BPI juga berperan untuk meningkatkan kinerja fasilitas yang utama [13]- [15]. Tenaga kerja memegang peran penting dalam proses bisnis yang sedang berjalan sehingga mengembangkan perannya akan jauh lebih penting.…”