Business Process Improvement for Reducing Delay in the Material Document Issue Process in the Fertiliser Manufacturing Industry
Anastasia Lidya Maukar,
Jhindan Iqbal Fiasta
Abstract:The business process will be carried out by the fertiliser company. Currently, process delays are a problem for one of the departments in this company. The delay contributor is an unsatisfied 3.5% gap rate in the material document issue process key performance indicator (KPI). This will disrupt the process flow and can have a domino effect on end-users. Business process improvement (BPI) is one of the most powerful and effective methods to use for improving the business process and business process modeling no… Show more
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