Ethical entrepreneurial leadership and organizational trust for organizational sustainability

Sarmawa, I Wayan Gde; Widyani, Anak Agung Dwi; Sugianingrat, Ida Ayu Putu Widani; Martini, Ida Ayu Oka

doi:10.1080/23311975.2020.1818368

Cited by 14 publications

(14 citation statements)

References 47 publications

(54 reference statements)

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“…The outcomes of this research also demonstrated a positive impact of trust on OS ( β = 0.167, t = 6.615), indicating that the workforce's trust in their higher-ups leads to sustainability of their workplace. This result provides further support to the study carried out by Sarmawa et al (2020), who found that trust exerted positive effect on sustainability. The outcomes of this work indicate that the presence of trust is the foundation of constructive activities carried out inside and outside the organization (e.g.…”

Section: Discussionsupporting

confidence: 88%

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The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust

Batool

Mohammad

Awang

2022

SBR

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Purpose This study aims to evaluate the impacts of human capital factors in terms of spiritual intelligence (SI), emotional intelligence (EI) and workplace attitude in terms of trust on organizational sustainability (OS) in the hotel industry in Malaysia. In addition, this study intends to examine the mediation role of trust between human capital factors and OS. Design/methodology/approach A survey method using a questionnaire was used to collect data from 361 employees, including middle management, who are in direct contact with guests in the hotel industry. The partial least squares technique, SmartPLS3.3.3, was used to examine the hypotheses. Findings The analysis found support for the impacts of SI, EI and trust on OS. Additionally, the mediation effect of trust was also supported. Originality/value This pioneering study has combined human capital factors (i.e. SI and EI) to predict their effects on OS in the hotel industry. Moreover, this research established relatively new relationships between SI and OS and between EI and OS through the mediation role of trust. Furthermore, this study confirmed the validity and reliability of SI, EI and OS at first and second orders. Given the adverse impact of COVID-19 and its variants on the sustainability of all business organizations, this research has highlighted the crucial role of human factors and workplace attitude in the sustainability of the hospitality sector during difficult times.

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Section: Discussionsupporting

confidence: 88%

“…Whilst spirituality (e.g. SI) necessitates trust to exist (Terzi et al , 2020) for sustainability (Sarmawa et al , 2020). Furthermore, EI can build trust among organizational members to tackle crisis situations and generate an efficient working environment (Porter, 2010).…”

Section: Discussionmentioning

confidence: 99%

The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust

Batool

Mohammad

Awang

2022

SBR

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“…The long-term effect of authentic leadership that does not prioritize ethics, service, and transformation actually hampers work performance significantly [73]. It is a whip in authentic leadership that does not change the quality of job performance.…”

Section: Discussionmentioning

confidence: 99%

How Authentic Leadership Promotes Job Performance? The Mediating Role of Organizational Climate

Hidayati¹,

Ilmi²,

Kasuma³

2022

IJSDP

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Industrial progress continues to demand workspace professionalism, so it encouraged the labor market to be competitive. High enthusiasm is one signal that reflects work productivity. This work orientation is to investigate the relationship between authentic leadership and job performance mediated by organizational climate. The sample method collects the entire population, which is focused on 159 employees who work at PT. Pure Original Plywood (Kalamur) in Samarinda City. The analytical approach was tested using Partial Least Square (PLS). The empirical findings validate that authentic leadership plays an important role in building organizational climate. Meanwhile, improvement in organizational climate also has a significant effect on work performance. Interestingly, authentic leadership does not have a significant effect on job performance, but through the application of organizational climate, the effect is significant. Further implications focus on organizational climate, where the key to success in stimulating job performance is emphasizing rewarding according to their achievements. In practice, this paper also verifies that an excellent organizational climate as a concrete condition creates authentic leadership.

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“…The sustainability of a company is determined by complex factors, both internal and external. Internal factors that can affect business sustainability include support for corporate resources including human resources and leadership patterns (Sarmawa et al 2020), corporate governance, and environmental/corporate climate management. External factors include customer trust and loyalty, socio-economic conditions, and government participation.…”

Section: Theoretical Review Previous Research and Hypothesis Business Sustainabilitymentioning

confidence: 99%

Effect of Corporate Social Responsibility on Business Sustainability: The Dual Mediation

Sarmawa

Martini

Sugianingrat

2021

JECO

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Companies are constantly trying to maintain customer trust and loyalty in an effort to preserve business sustainability. Implementing environmental concerns in the form of Corporate Social Responsibility (CSR) is expected to achieve both of these aims. This study aims to analyze the roles of CSR, customer trust, and customer loyalty in business sustainability. Questionnaires were filled by 10 customers from each of 100 Rural Banks spread over 9 districts/cities in Bali, Indonesia. Data analysis was performed with SmartPLS 3.3.2 software. The research found that CSR, customer trust, and customer loyalty have a significant impact on business sustainability. The results also found that customer trust and customer loyalty function as mediation in the relationship between CSR and business sustainability. Keywords: Corporate Social Responsibility, customer trust, customer loyalty, business sustainability Pengaruh Tanggung Jawab Sosial Perusahaan terhadap Keberlanjutan Bisnis: Mediasi GandaAbstrak: Perusahaan senantiasa berusaha menjaga kepercayaan dan loyalitas pelanggan dalam upaya menjaga keberlangsungan bisnis. Implementasi kepedulian lingkungan dalam bentuk Corporate Social Responsibility (CSR) diharapkan dapat mencapai kedua tujuan tersebut. Penelitian ini bertujuan untuk menganalisis peran CSR, kepercayaan pelanggan, dan loyalitas pelanggan dalam keberlanjutan bisnis. Kuesioner diisi oleh 10 nasabah dari masing-masing 100 BPR yang tersebar di 9 kabupaten/kota di Bali, Indonesia. Analisis data dilakukan dengan software SmartPLS 3.3.2. Hasil penelitian menemukan bahwa CSR, kepercayaan pelanggan, dan loyalitas pelanggan memiliki pengaruh yang signifikan terhadap keberlangsungan bisnis. Hasil penelitian juga menemukan bahwa kepercayaan pelanggan dan loyalitas pelanggan berfungsi sebagai mediasi dalam hubungan antara CSR dan keberlanjutan bisnis.Kata kunci: Tanggung Jawab Sosial Perusahaan, kepercayaan pelanggan, loyalitas pelanggan, keberlangsungan usaha

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Ethical entrepreneurial leadership and organizational trust for organizational sustainability

Cited by 14 publications

References 47 publications

The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust

The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust

How Authentic Leadership Promotes Job Performance? The Mediating Role of Organizational Climate

Effect of Corporate Social Responsibility on Business Sustainability: The Dual Mediation

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