Establishing a typology for productive intelligence: a systematic literature mapping

Marzall, Luciana Fighera; Kaczam, Fabíola; Costa, Vânia Medianeira Flores; Veiga, Claudimar Pereira da; Silva, Wesley Vieira da

doi:10.1007/s11301-021-00214-z

Cited by 3 publications

(3 citation statements)

References 60 publications

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“…Organizational performance is the result of the ability of entrepreneurs to formulate strategies that align the organization with the increasingly complex and dynamic environmental changes, and is concerned with the measurable fulfillment of organizational objectives (Meinhardt et al 2018 ; Abubakar et al 2019 ; Schwens and Wagner 2019 ; Marzall et al 2022 ). Laaksonen and Peltoniemi ( 2018 ) and Rehman et al ( 2019 ) believe that organizational performance is a significant indicator in achieving established organizational goals and objectives.…”

Section: Introductionmentioning

confidence: 99%

Reviewing the relationship between organizational performance, dynamic capabilities and strategic behavior

et al. 2022

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Current business challenges mean that understanding elements that can affect organizational performance represents a differential factor in maintaining competitiveness. In this context, the objective of this article is to conduct a Systematic Literature Review (SLR) of the relationship between dynamic capabilities, strategic behavior, and organizational performance. For this, A three-stage SLR protocol was used: (i) planning, (ii) conduct, and (iii) knowledge development. A total of 118 articles covering the publication period of 2006–2021 were included, which evidenced: (i) the grouping of words into three classes: “Knowledge Management,” “Measurement Instrument,” and “Organizational Environment”; (ii) the methodological framework; (iii) directions for future research. The findings reinforce the importance of the theoretical, methodological, and empirical relationship between the three constructs. Furthermore, the results indicate the relationship between the set of terms selected in each class, highlighting the strong connection between dynamic capabilities and competitive intensity. The main findings of the research show that organizations can expand or modify their processes by building and using dynamic capabilities as institutional factors, shaping strategic behavior to advance better performance.

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Section: Introductionmentioning

confidence: 99%

Reviewing the relationship between organizational performance, dynamic capabilities and strategic behavior

et al. 2022

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“…From this perspective, we understand typology as the grouping of words based on the combination of context and statistical metrics (Fabrizio et al. , 2021; Marzall et al ., 2021).…”

Section: Presentation Of the Analyses And Discussionmentioning

confidence: 99%

“…The organization of the content based on the most relevant words enables more in-depth discussions and the characterization of the subject under study. From this perspective, we understand typology as the grouping of words based on the combination of context and statistical metrics (Fabrizio et al, 2021;Marzall et al, 2021).…”

Section: Typology Analysismentioning

confidence: 99%

Mobile instant messaging as an interaction tool in the business context

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et al. 2023

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PurposeThe interaction of consumers and technology has become a challenge for companies and marketing professionals. Technological acceleration has transformed how business is conducted and the consumer-company relationship. The need to establish communication with (potential) consumers to promote engagement with the brand highlights the importance of using mobile instant messaging (MIM). In this context, this paper aims to investigate the use of MIM as a tool for interaction between companies and consumers.Design/methodology/approachThis article investigates, through a systematic literature review (SLR), the state of the art of scientific research regarding the use of MIM as a tool for interaction between companies and consumers. To analyze the selected articles, the authors used a research protocol composed of three stages: (1) planning, (2) conducting and (3) disseminating knowledge.FindingsThis study made four main contributions to the MIM field: (1) extends the literature on MIM, focusing on the perspective of companies and consumers; (2) expands the ongoing discussions, suggesting the limited availability of research on MIM as a tool for interaction between companies and consumers; (3) development of a typology composed of three classes, namely “Consumer relationship,” “Social interaction and technology, and “Social media as channels strategy”; (4) the fourth contribution concerns identifying future research areas and answering questions.Originality/valueThis article is the first to investigate, through a SLR, the state of the art of scientific research regarding the use of MIM as a tool for interaction between companies and consumers.

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