E-Commerce: Regulatory, Ethical, and Social Environments

Turban, Efraim; Outland, Jon; King, David B.; Lee, Jae Kyu; Liang, Ting‐Peng; Turban, Deborrah C.

doi:10.1007/978-3-319-58715-8_15

Cited by 7 publications

(10 citation statements)

References 4 publications

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“…However, with the rabid development and expansion of web technologies the airlines started to eliminates this approach (disintermediation). Therefore, according to (turban) all major airlines sell their tickets online (Turban et al, 2017). When a customer buys or books airline tickets by telephone or the internet, the details of their reservation are stored in a computer.…”

Section: Introductionmentioning

confidence: 99%

“…According to Turban et al (2017), numerous airlines like Cathay Pacific, Delta, and Qantas provide special service that affect the consumer behavior such as wireless services and advanced check-in. Moreover, most of the airlines nowadays use direct marketing by selling e-tickets over their own websites or through the so-called e-intermediaries.…”

Section: Introductionmentioning

confidence: 99%

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The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

Al-Dmour¹,

Hammdan²,

Al-Dmour³

et al. 2017

ASS

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This study aims to examine how Jordanian passenger's lifestyle effects their buying decisions of online e-tickets by utilizing the AIO theory (Activities, Interests, and Opinions). A convenience sample of 473 passengers from the Jordanian airport was chosen as the population in order to verify the hypotheses and research framework. The results of the study show that the lifestyle of Jordanian passengers significantly influences their purchase of e-tickets. The analysis of the results indicates that each of the lifestyle dimensions: Activities, Interests, and Opinions, had a significant positive effect on the purchasing decision of the e-ticket Service.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

Al-Dmour¹,

Hammdan²,

Al-Dmour³

et al. 2017

ASS

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“…E-commerce provides a breakthrough in how it is being conducted and managed, we only need to think how to assess the e-commerce major opportunities, limitations, issues, and risk [4]. A recommender system can be use by an E-commerce platform to help the consumer find the products they want to purchase [5].…”

Section: Introductionmentioning

confidence: 99%

Communication Tools in Ordering Product

Putra

Heriyati

2020

ICOBEST

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The study attempts to examine the utilization of Chatbot as a smart assistant in ecommerce. Nowadays, there are more than 80 million people in Indonesia actively shopping online. The e-commerce sector has produce more than $12.2 Billion or equal with 45% digital economy in Indonesia. It makes retailers have to be more aggressive in doing the promotion and marketing. Employing descriptive method and interview, the research tries to describe the impact of the usage of the software. The result shows that by adapting the chatbot in the platform can become one of the strategies to increase the consumer satisfaction and brand loyalty. Chatbot can help the consumer to buy and order a product directly via a messaging feature anytime and anywhere. Chatbot can also act as a smart assistant for the consumer to simplify the existing workflow. Chatbot is a way for seller in e-commerce industry as a solution to be ready to serve and fulfil the consumer desires.

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“…Applicable technologies developed in richer countries may not be as readily accessible to developing countries because of intellectual property protection of privately owned technologies (Kapur & Crowley, 2008). Therefore, there is an inevitable possibility that a violation of intellectual property law might occur, unintentionally, while providing public sector information (Turban et al, 2015). The policy choices we make now, especially in the realms of technological infrastructure and intellectual property, will have enormous implications on the future of society (Smith & Elder, 2010).…”

Section: Introductionmentioning

confidence: 99%

Intellectual Property Rights on ICT Diffusion in Developing Countries

Gosebo¹,

Rapea²

2015

IJMPICT

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This study seeks to determine whether information communications technologies (ICT) diffusion in developing countries is affected by intellectual property right (IPR) regimes. Literature items that were: (1) published in the last decade, (2) openly accessible, and (3) cited at least ten times, were profiled to fulfil the purpose of this study. Negative impacts of IPR regimes ranked highest among all factors used in the profiled literature of this study. The IPR factors related to the Power of Innovators were most popular among IPR factors that leaned towards the positive impacts of IPR regime. However, ICT diffusion factors were the most popular among profiled studies that tilted towards mendable impacts of IPR regimes. Consequently, this study infers that ICT diffusion in developing countries is adversely affected by IPR regimes. Limitations of this study are rooted in the fact that most studies were not freely available and access fees were prohibitively unaffordable to researchers from developing countries. This study contributes towards an understanding of IPR regimes as part of important factors that inhibit ICT diffusion in developing countries.

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E-Commerce: Regulatory, Ethical, and Social Environments

Cited by 7 publications

References 4 publications

The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

Communication Tools in Ordering Product

Intellectual Property Rights on ICT Diffusion in Developing Countries

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