The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

Al-Dmour, Rand; Hammdan, Farah; Al-Dmour, Hani; Alrowwad, Ala’aldin; Khwaldeh, Sufian

doi:10.5539/ass.v13n11p157

Cited by 18 publications

(16 citation statements)

References 35 publications

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“…Therefore, based on the study statistical results, the study found that there is a positive relationship between information technology (electronic data interchange and enterprise resource planning) and organizational performance in the pharmaceutical companies in Jordan. These results are consistent with (Chandler, 1998;Sanchez-Rodriguez and Martinez-Lorente, 2011;Rodríguez-Escobar and González-Benito, 2015;Mandal, 2015;Aldmour et al, 2017), the findings of this research endorse the idea that information technology is seen as empowerment tool to support and promote organizational performance for the firm's and financial outcomes. Additionally, the successful implementation of information technology in the pharmaceutical companies will improve and enhance the quality of company procedures; (such as, work efficiency, productivity and effectiveness).…”

Section: Discussionsupporting

confidence: 91%

The Effect of Information Technology on Organizational Performance: The Mediating Role of Quality Management Capabilities

et al. 2019

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This study aims to investigate the effect of information technology on organizational performance in Jordanian pharmaceutical companies, and whether quality management capabilities mediate the effect of information technology on organizational performance. Adopting a quantitative research design, data was collected by means of a questionnaire-based survey of employees in Jordanian pharmaceutical companies. Based on 338 usable responses, the results revealed a significant effect of information technology and one of its dimensions (enterprise resource planning) on organizational performance. The Other dimension (electronic data interchange) did not contribute to quality management capabilities. Additionally, the results showed that information technology has a significant effect on quality management capabilities, and that quality management capabilities in turn affect organizational performance. The findings confirm that quality management capabilities partially mediate the effect of information technology on organizational performance. The study emphases that Jordanian pharmaceutical companies should improve and promote information technology methods and practices in order to improve their performance. Pharmaceutical companies should also consider improving their quality management capabilities, as this plays a significant role in enhancing and supporting the effect of information technology on organizational performance. This study states many recommendations for future researches, but the most important ones are to apply such a research on other sectors.

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Section: Discussionsupporting

confidence: 91%

The Effect of Information Technology on Organizational Performance: The Mediating Role of Quality Management Capabilities

et al. 2019

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“…Iy means that younger participants are more likely to possess higher subjective norms and higher intentions to buy e-ticket cinema. Aldamour et al (2017) stated that younger consumers tended to use the latest technology and applications when ordering or buying flight tickets, while older consumers tended to use the traditional way. Also, it is essential to understand the age of consumers because each individual of a different age will use different products and services (Sumarwan, 2011).…”

Section: Discussionmentioning

confidence: 99%

Analysis of Intention to Buy Cinema E-Tickets Among IPB Students with Theory of Planned Behavior (TPB) Approach

Simamora¹,

Djamaludin²

2020

JCS

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Internet technology has changed the way consumers buy products, one of which is the purchase of cinema tickets online (e-ticket). This study aimed to analyze of intention to purchase cinema e-tickets among IPB University students with the Theory of Planned Behavior (TPB) approach. This study used a cross-sectional study design and quantitative approach with online survey methods conducted at IPB campus. As many as 225 students were selected purposively as the research participant, with the criteria of undergraduate program students and had ever watched a movie at the cinema but had never bought a cinema e-ticket. The data analysis included descriptive analysis, reliability test, validity test, Spearmen correlation, and Structural Equation Model (SEM) using AMOS 21.0 and SPSS 25.0 programs. The results showed that age had a negative relationship with subjective norms, perceived behavioral control, and intention. The semester level also had a negative association with attitudes towards behavior, subjective norms, perceived behavioral control, and intention, whereas pocket money showed a negative relationship with subjective norms. The results of the analysis using SEM indicated that attitudes towards behavior, subjective norms, and perceived behavioral control had a significant positive effect on the intention to purchase cinema e-tickets. The perceived behavioral control variable had the most substantial influence on the purchase intention of cinema e-tickets, followed by subjective norms and attitudes towards behavior.

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“…Improvement in quality procedures lead to increased profitability and increased sales (Flanigan, 2012). Leadership Leadership is cited as the most dominant and acknowledged dimensions of TQM strategy (Hitt and Ireland, 2002;Aldmour et al, 2017). According to Hitt and Ireland (2002), the success of an organization is largely determined by the ability of leaders to utilize both human and social capital to create a competitive advantage.…”

Section: Enhancement Of the Quality Proceduresmentioning

confidence: 99%

Reviewing the Literature on Total Quality Management and Organizational Performance

et al. 2019

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This paper aims to review the literature of Total Quality Management (TQM) and organizational performance. Indeed, in any organization, the concept of development is considered to be the most important element that every part of the organization is seeking to speed up and elevate its quality. It is usually that organizations seek to reach the optimum level of performance and support employees with all the tools and ideas to generate a better performance and a more suitable environment for them to work better and harder. This arises from the fact that organizations are aware of the fact that a better performance can lead to a better customer satisfaction and to a lower cost. With the emergence of total quality management techniques and in accordance with the idea of a better performance leads to a better customer satisfaction, organizations have started to combine the Total Quality Management standards and the performance development ideas knowing that fathering between the two may reach to a place of enhanced performance.

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The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

Cited by 18 publications

References 35 publications

The Effect of Information Technology on Organizational Performance: The Mediating Role of Quality Management Capabilities

The Effect of Information Technology on Organizational Performance: The Mediating Role of Quality Management Capabilities

Analysis of Intention to Buy Cinema E-Tickets Among IPB Students with Theory of Planned Behavior (TPB) Approach

Reviewing the Literature on Total Quality Management and Organizational Performance

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