Designing of smart tourism organization (STO) for tourism management: A case study of tourism organizations of South Khorasan province, Iran

Ghorbani, Amir; Danaei, Abolfazl; Zargar, Seyed Mohammad; Hematian, Hadi

doi:10.1016/j.heliyon.2019.e01850

Cited by 30 publications

(24 citation statements)

References 28 publications

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“…It is moreover essential to offer a personalized user experience to render a destination more competitive and improve the tourist experience, that is, strive to develop personalized services to heighten the event (So et al, 2019). For which purpose, collecting data on users can serve to enrich this experience (Ghorbani et al, 2019; Touni et al, 2020). Smart tourism has become the inevitable choice that transforms while simultaneously improving it, which leads to a transformation of the tourist experience (Gretzel, Werthner, et al, 2015).…”

Section: Citation Mappingmentioning

confidence: 99%

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

Bastidas-Manzano

Sánchez‐Fernández²,

Casado‐Aranda

2020

Journal of Hospitality & Tourism Research

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Despite the emergence of the notion of smart tourism destinations in tourism research, few studies have delved deeply into the topic, and the little research focusing on the subject has not offered an overview of its evolution, current scope, and potential domains of interest. This study aims to fill this gap in literature by applying a bibliometric approach. The current research offers a comprehensive review of 258 investigations published between 2013 and 2019 in outlets indexed by the ISI Web of Science database and other relevant publications on information technology related to hospitality and tourism. The findings indicate the domains of tourism, journals, and themes that merit consideration in smart tourism destination future research and serve both professionals and academics as a guide for future lines to explore.

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Section: Citation Mappingmentioning

confidence: 99%

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

Bastidas-Manzano

Sánchez‐Fernández²,

Casado‐Aranda

2020

Journal of Hospitality & Tourism Research

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“…The set of actors who usually sends links is called "senders" while the other set who is responsible for receiving the links is "receivers" (Wasserman and Faust, 1994). The second category is the affiliate relationship between actors and events (BarNir and Smith, 2002), such as the relationship between the company's board of directors and members (Ghorbani et al, 2019), the relevant research on the relationship between user and Facebook (Ozimek et al, 2017), firms engaging in alliances (BarNir and Smith, 2002), and community for smoking cessation (Cobb et al, 2010).…”

Section: Social Network Analysismentioning

confidence: 99%

“…In the tourism industry, tourism products are often imitated among the peer companies. As the market changes, travel agencies need to transform their operation (Ghorbani et al, 2019;Lerner and Haber, 2001). Travel agencies that mean to maintain their competitive advantages and survive the fierce competition must have its own unique, inimitable and valuable resources (Denicolai et al, 2010;Peteraf, 1993;Wartini-Twardowska and Twardowski, 2019;Wernerfelt, 1984).…”

Section: Introductionmentioning

confidence: 99%

Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network

Chang

2020

Heliyon

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The travel agencies have a cooperative-competitive relationship with each other. In line with the background, the agencies need to know clearly their positions and roles in the industrial network. First, an affiliate network matrix is established based on the relationship between travel agents that participate in the package tour (PAK). Then, the two-mode network analysis and relationship redundancy are adopted to construct two new indicators, namely, the active relationship and complementary relationship, to assess the agencies' positions and roles in the tourism network. The active relationship (AR) is constructed to identify the activeness of an agency in the travel industry while the complementary relationship (CR) is constructed to identify the need of a travel agency for complementary resources. A two-dimensional coordinate chart is formed to analyze the positions and roles of the travel agencies. The travel providers in this study are classified into followers, speculators, dependents and leaders.

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“…Bundling provides information on the number of tourist attractions and the amount of costs that must be incurred to get to the tourist attraction. Through the website, prospective tourists can arrange their trips and it will be more interesting because tourists can choose and compare the desired packages according to their budget (Ghorbani, Danaei, Zargar, & Hematian, 2019). The existence of a tourist attraction bundling, it is expected that every tourist attraction, both already and undeveloped, will get tourist visits.…”

Section: Determination Of Bundling Pricesmentioning

confidence: 99%

Bundling as Strategy of Tourist Attraction Based on Natural and Cultural Tourism in the Ex-Surakarta Residency

2019

JoSTE

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Indonesia has many tourist attractions, but not all places are well known, which makes them have no visitors. The objectives of this study are to find out how the condition of attractions in each district/ city in the Surakarta Residency and how to increase tourist visits to tourist attractions. Research methodology: The research design is qualitative research. Data are presented in descriptive form, with in-depth and flexible analysis. Sampling by purposeful sampling, the sample chosen depends on the research objectives without regard to the ability of the generalist. The method used is implementing a bundling marketing strategy, which issues product bundling and price bundling in the form of several travel packages. Results: There are two tourist attractions that are already developing and which are still in the form of potential. Travel agents can offer tourist attractions that have developed to tourists by bundling through tour packages. Tourist attractions that are still potential but attractive can be offered as well. So that all tourist attractions will get tourist visits. Limitation: This research was conducted at the Ex-Residency of Surakarta, in Central Java, Indonesia. There are many types of tourist destinations, such as cultural, natural, educational, religious, sport, museum, shopping and culinary heritage tours. So that the bundling is only valid for the area. Contribution: Application of bundling is one way to determine the selling price of a product in this case a tourism product, so that tourism products in the form of tour packages can be sold at attractive prices, which are expected to increase tourist visits.

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Designing of smart tourism organization (STO) for tourism management: A case study of tourism organizations of South Khorasan province, Iran

Cited by 30 publications

References 28 publications

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

The Past, Present, and Future of Smart Tourism Destinations: A Bibliometric Analysis

Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network

Bundling as Strategy of Tourist Attraction Based on Natural and Cultural Tourism in the Ex-Surakarta Residency

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