1974
DOI: 10.1016/0016-3287(74)90086-x
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DEMATEL: Progress achieved

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Cited by 162 publications
(176 citation statements)
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“…The DEMATEL method, an MCDM approach originated from the Geneva Research Centre of the Battelle Memorial Institute [63], has typically served to address the question of "whether solving a problem can help solve another one?" The DEMATEL method can convert complex systems into a clear causal structure which simplifies the interrelationships among consideration factors; as a consequence it assists in locating the core issues and quantifies their causality and influence strength [64,65].…”
Section: Dematel Methodsmentioning
confidence: 99%
“…The DEMATEL method, an MCDM approach originated from the Geneva Research Centre of the Battelle Memorial Institute [63], has typically served to address the question of "whether solving a problem can help solve another one?" The DEMATEL method can convert complex systems into a clear causal structure which simplifies the interrelationships among consideration factors; as a consequence it assists in locating the core issues and quantifies their causality and influence strength [64,65].…”
Section: Dematel Methodsmentioning
confidence: 99%
“…It is a system factor analysis method using graph theory and matrix [42]. Through analyzing the logical relationships among various factors in the system, a direct-relation matrix can be constructed and the influential degree, influenced degree, cause degree and center degree of each factor can be calculated further to reveal the system structural relation [41,43]. The advantage of this method is that it can clearly identify the correlativity among factors and judge the importance degree of each factor to the result.…”
Section: Other Influence Factorsmentioning
confidence: 99%
“…In this paper, more specifically, airline website evaluation is focused on. It is realized that statistical and decision making methods such as Decision Making Trial and Evaluation Laboratory-DEMATEL (Fontela & Gabus, 1976), Analytic Hierarchy Process-AHP (Saaty, 1980), Analytic Network Process-ANP (Saaty, 1996), VlseKriterijumska Optimizacija I Kompromisno Resenje-VIKOR (Opricovic & Tzeng, 2004), Fuzzy Analytical Hierarchy Process (Chang, 1996) often have been used for the airline website evaluation. Hidalgo et al (2007) presented a quality evaluation model of airline web sites which was based on a fuzzy linguistic approach.…”
Section: Literature Reviewmentioning
confidence: 99%