2019
DOI: 10.1016/j.pec.2019.06.017
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Challenges in delivering bad news in a multi-ethnic intensive care unit: An ethnographic study

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Cited by 12 publications
(18 citation statements)
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References 38 publications
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“…Key findings indicate that physicians generally felt unprepared and untrained for the task and were unclear about best practices and cultural norms regarding communication styles. Their feelings of unpreparedness and lack of skills have been consistently found in previous studies (Almaguer et al., 2017; Ferraz Gonçalves et al., 2017; Mostafavian & Shaye, 2018; Van Keer et al., 2019).…”
Section: Discussionsupporting
confidence: 74%
“…Key findings indicate that physicians generally felt unprepared and untrained for the task and were unclear about best practices and cultural norms regarding communication styles. Their feelings of unpreparedness and lack of skills have been consistently found in previous studies (Almaguer et al., 2017; Ferraz Gonçalves et al., 2017; Mostafavian & Shaye, 2018; Van Keer et al., 2019).…”
Section: Discussionsupporting
confidence: 74%
“…Thirty-five original articles from 21 studies were included. The following references originate from the same studies [24,25], [29][30][31], [32,33], [34][35][36][37] and [38][39][40]. The articles varied in respect to the number of participants, research design, locations, settings, and ethnicity of migrants.…”
Section: Resultsmentioning
confidence: 99%
“…Poor communication among migrants and HPs is identified as a problem in seventeen of the articles included in the review [10, 24-26, 29, 32, 33, 35-40, 42, 45, 49, 50]. This was associated with proficiency in the local language [26,36,37,40,42,45,49], involvement of family members (as interpreter/interrupter) [33,38,39] , or HPs' poor cultural understanding [24-26, 33, 34].…”
Section: Communication and Languagementioning
confidence: 99%
“…28 Results from a multiethnic ICU in Belgium have shown that staff tried to address these problems on the spot in a quick, pragmatic way, but the authors conclude that the challenges of an adequate delivery of bad news need a team approach and a well thought-out protocol. 29 The American Academy of Pediatrics has published advice on how to communicate respectfully with other cultures. 30 So how can communication be improved in the ICU (and else-…”
Section: Papers Found Resultsmentioning
confidence: 99%