Business strategy-IT alignment in a multi-actor setting

Abstract

In this paper we present a framework and methodology for aligning the business strategy and IT/IS for an organization offering an e-service in a multi-organizational setting. We explore three perspectives on the e-service to be offered: 1) The business strategy perspective, in terms of the organization's strategic position; 2) The value creation perspective, in terms of a networked value constellation enabling value creation; 3) The IT/IS perspective, in terms of an IT architecture enabling the provision of the e-service. We explore these three perspectives and modify them, until we find a situation in which 1) the designed IT architecture enables the provision of the e-service and can be implemented in a profitable way by the networked value constellation, and 2) the enterprise under study is positioned in the networked value constellation such that the enterprise can execute its business strategy. We have tested our approach on a starting enterprise offering a mobile e-service.

Strategic Alignment of Business Processes

“…e 3 is used to model the value proposition of activities in the business, modeling includes meta-model structures and the relation and use of Use Case Maps within an e 3 value constellation. Throughout his work [5,11,[76][77][78][79][80]109,161,162] Gordijn has created a complete ontology for providing descriptions of various value modeling including syntactic restrictions on the use of linking between actors and activities. The work on e 3 value models is focused mainly in the space of knowledge representation and little on reasoning about action.…”

“…al. have presented a framework and methodology for modeling business strategies called the e 3 force in [162]. The e 3 force examines three perspectives of an organisation, one of which is focused on business strategy modeling.…”

Using conceptual models to explore business-ICT alignment in networked value constellations

“…At this point, we however stop with the e 3 alignment exercise for Mobzilli. To see more on e 3 alignment and the Mobzilli case see [31].…”

The Business Service Representation Language: A Preliminary Report

“…have presented a framework and methodology for modeling business services called the e 3 Family [8] that examines three perspectives of an organization one of which is focused on business service modeling. The use of separation of concerns in [8] aids in clarifying discussions by relevant stakeholders. The i* agent-oriented conceptual modeling language [11] has also been used for service modeling.…”