Automotive Ecosystem in Malaysia – A Conceptual Model to Explain Vehicle Ownership and Car Maintenance Issues

Abstract

As a government agency focusing on road safety research, MIROS has regularly involved in policy-making exercises which blend together the great understanding of technical, legislative and social framework. This paper recapped the development of a conceptual model of the Malaysian automotive ecosystem with special reference to car maintenance issues, particularly with regard to one of the NAP measures Gradual phase out of imported used parts and components. The methodology of the study was designed into two focus group discussions (FGD) and extensive literature reviews. Internal FGDs were conducted as the study precursor and external discussions involved other ministries and agencies reps. Extensive literature reviews include journals, proceedings, unpublished reports, as well as web-based sources. A conceptual model of the domestic automotive ecosystem is proposed in this paper together with the discussion on NAP measures and relevant future research within the models framework.

End-of-life vehicles research development in Malaysia: a comprehensive review with the integrated conceptual model of innovative sustainable manufacturing elements

“…However, the concept of reuse on ELV can be further explained by emphasizing the challenges and implications of sustainable development issues. A conceptual model of the domestic automotive ecosystem and mapping of the NAP 2009 measures was developed [ 50 ]. However, the conceptual model must be practically validated by car users and the industry to improve the feasibility of NAP measures.…”

“…The vehicle owners’ attitudes about vehicle maintenance are likely impacted by the financial situation and regional factors (urban or rural) in mapping to the NAP 2009 measure No. 12 [ 50 ]. The Malaysian government still confronts some hurdles in adopting the ELV policy in the country.…”

ASEAN NCAP's Contribution to Malaysia's Automotive Ecosystem

“…The automotive ecosystem framework was developed based on life cycle of a product (Figure 1 & 2) (Mohd Jawi et al, 2012). The first three stages are grouped under the source of vehicle, in order to put more focus on the interaction in the usage stage or the vehicle ownership phase.…”

“…if the bathtub is filled with water, with its drain plugged up and its faucets turned off it will produce an "unchanging, not dynamic and boring" system (Meadows & Wright, 2011). In Malaysia's case, around half a million passenger cars are sold each year (Mohd Jawi et al, 2012); and in 2015 alone, it is safe to conclude that more than half of the newly registered cars have obtained 4-star and 5-star (referring to AOP) with the likes of Perodua, Proton, Honda and Toyota dominating 80% of the market share (Hafriz Shah, 2015). Therefore, the new cars entering the ecosystem are better in quality and safety.…”

The Factors Which Influencing Users’ Behavioral Intention Towards Using Online Booking System for Car Service at Car Service Centre in Malacca

“…The significant growth in the number of vehicles registration and licensed drivers has caused the huge demand for motor vehicle repair and service industry in Malaysia (Malaysian Road Transport Department, 2013). Some of automobile company have started to implement online booking system for car users since Malaysia has reached about half a million units per year for new car sales with 10 million unit of existing cars already in the community [6]. However, most car service centre in Malaysia specifically in Malacca still use the manual booking system where the customers have to wait and call the operators to book a date for car service.…”