Attitudes to Work of Generation Y Students in Hospitality Management: A Comparative Analysis of Students in the United States and the United Kingdom

Abstract

Students currently iti college are predominantly from "Generation Y" (GEN Y), born between 1975 atid 1995, As GEN Y members enter the work force in large numbers, it is imperative that Bharath M,

Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis

“…Based on the birth cohort perspective, differences among three age cohorts ("Baby Boomers": 1945-1964; "Gen X": 1965-1980; "Gen Y/Gen Me/Nexters/Millenialls": >1980) have been explored from: (a) frontline and service contact employee perspectives [72][73][74]; (b) managerial perspectives [75]; and (c) the perspectives of both groups of employees' and managers [76][77][78][79][80][81] (except housekeeping [82]). Students' perspectives on work values and their career expectations have been explored in terms of understanding the entrants' (Gen Y) ways of thinking on arrival in the tourism and hospitality labor market (e.g., [83][84][85][86][87][88][89][90][91]). …”

Antecedents of Norwegian Adolescents’ Choice of Educational Pathway in Hospitality and Tourism

“…Contrary to several of the studies cited above, Josiam et al (2008Josiam et al ( , 2009 found largely positive attitudes toward work among American and British students in hospitality management and no decline in the work attitudes due to work experience among students born in the 1980s and early 1990s. Overall, these studies, although conducted among older students already attending education within the field, provide information on the dimensions that are relevant for the present study that aimed to explore the pupils' beliefs about work in the hospitality and tourism industries.…”

Delineating the Gray Areas in Hospitality Workplace Ethics: Perceptions of International Interns

“…In two studies conducted in the restaurant industry, one found older respondents expressed a greater degree of ethical stringency (Poulson, 2008) and the other found no significant effects associated with age (Kincaid et al, 2008). Josiam et al (2008) evaluated age as related to work values and work ethics within a student sample by classifying respondents as members of Generation X or Generation Y. Their results supported the positive effect of age on work values for older students from the U.S.…”

“…Other researchers that emphasize the importance of culture in ethical decision making include Robertson and Fadil (1999), Wines and Napier (1992), and Sower and Sower (2004). In the hospitality literature the inclusion of culture in research related to ethics is more recent, less developed, and focuses on comparisons between U.S. and European respondents (Josiam et al, 2008;Brymer et al, 2006;Wilborn et al, 2007). Although the existing knowledge base does not facilitate specific predictions regarding culturally based ethical assessment, the precedent to investigate the impact of culture on ethical orientation is clearly supported.…”

“…This hypothesis was tested using the generational classification format proposed by Josiam et al (2008). Respondents were assigned to groups according to date of birth.…”