Appointment scheduling and routing optimization of attended home delivery system with random customer behavior

Han, Shuihua; Ling, Zhao; Chen, Kui; Luo, Zongwei; Mishra, D.P.

doi:10.1016/j.ejor.2017.03.060

Cited by 36 publications

(15 citation statements)

References 25 publications

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“…Transport planning refers to articles focused on various planning aspects of transportation, such as consolidation [106], use of spare transport capacity [109], planning of home deliveries [101], and loading optimization [100]. Scheduling focuses on planning the sequence of deliveries in the last mile, including delivery scheduling [112,114] and drone scheduling [113]. Facility location includes articles concerned with the placement of facilities for last mile logistics [120,121].…”

Section: Themes In Last Mile Logisticsmentioning

confidence: 99%

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

2019

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Coincident with the rapid growth of omni-channel retailing, growing urbanization, changing consumer behavior, and increasing focus on sustainability, academic interest in the area of last mile logistics has significantly increased. The growth in academic publications has been tremendous, with three out of four articles appearing within the past five years. The influx of research spans multiple disciplines and various methodologies, underlining the complexity and fragmentation of last mile logistics research, which leads to a lack of unity in the understanding of the concept. We provide a systematic review and classification of the literature to provide a more coherent view of last mile logistics research. The review covers 155 peer-reviewed journal publications focusing on last mile logistics. Findings demonstrate that the literature embraces a diversity of aspects and facets that are classified into five themes: emerging trends and technologies, operational optimization, supply chain structures, performance measurement, and policy. Further, we propose a framework of last mile logistics literature that comprises five components and their interrelationships, namely, last mile logistics, last mile distribution, last mile fulfillment, last mile transport, and last mile delivery. The results provide a foundation for further development of this research area by proposing avenues for future research.

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Section: Themes In Last Mile Logisticsmentioning

confidence: 99%

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

2019

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“…A vast amount of disappointment in SCM can stem from late delivery. Some authors opine that issues associated with late delivery can potentially lead to loss in customer goodwill while an accelerated conveyance can bring satisfaction and retain the customer (Kohler et al, 2019;Kogan et al, 2018;Han et al, 2017). Another important factor that affects customers' behaviour in SCM field is individual experiences.…”

Section: Introductionmentioning

confidence: 99%

Integration of Radio Frequency Identification Technology in Supply Chain Management: A Critical Review

Kgobe

Ozor

2021

OSCM: An Int. Journal

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Innovative technological devices has gained popularity with many organisations in search of operations and quality improvements. Whilst the introduction of certain technologies in supply chain management (SCM) can enhance the speed of processes, provide improvement in accuracy and streamline information storage, others can result in product visibility, reduction in inventory and labour costs. This paper critically presents a terse account of Radio Frequency Identification Device (RFID) integration in SCM using literature review analytical research approach. The RFID is a useful tool for effective management of organisations' supply chain activities and global competitive competencies. The recorded performances are concisely analysed to display an outline of the possible spheres and benefits of RFID adoption. Reports from series of authors claim general acceptability and profitability, to an extent that precludes the invitation of any scepticism. As much as there are key issues identified during RFID technology adoption and utilization, consideration of the driving factors branded by some global organisations was fulfilled. Various approaches and concerns associated with incorporation of RFID by many organisations in SCM were provided. This forms part of an aid in drawing meaningful conclusions about the impact, status and future direction of RFID on SCM.

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“…However, practitioners need to keep in mind that is Marketing and Consumer Behavior plays an essential role in this factor because this can obtain the factors that are important to understand the willingness of the customer to pay. This understanding was achieved by an integrative approach, as proposed by Han et al (2017).…”

Section: Data Analysis and Outcome Discussionmentioning

confidence: 99%

Consumer behavior of bread and its influence on "Supply Chain Management" an innovative approach

Oliveira

Araújo

Kaperaviczus

et al. 2020

BJO&PM

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Goal:The paper sought to describe factors contributing to the changes in consumers' habits of processed bread since there was a tendency in the search for a whole grain meal and relating these factors with Supply Chain Management.Design / Methodology / Approach: Aiming to achieve the study objective, and a survey with whole bread consumers were done, with 155 consumers of processed bread through a questionnaire sent by google forms using a snowball sample. A factor analysis was applied, with the model' quality measured by the KMO test, which reached a value of 0.888, which is considered very good. Results:The solution presented a six-factor solution, which was kept after Cronbach's Alpha analysis. The six factors are product availability, nutritional quality, product development, information search, purchase decision based on product development, and willingness to pay. Limitations of the investigation:The study applied exploratory factor analysis to obtain the results and, therefore, is one of the paper limitations mainly because the correlations among the factors were not studied, which can be done by future researchers. Practical implications:The model proposed by this study will guide companies and researchers to understand what can be done to improve consumer acceptance, how they can improve the production chain, aiming to develops products more suited to the customer's needs.Originality / Value: The originality of the research is because it analyzes the consumer behavior of processed food, to capture the changes that are taking place in the market, to use the supply chain, allowing manufacturers to meet demands faster, through the use of innovations created by a supply chain integration.

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Appointment scheduling and routing optimization of attended home delivery system with random customer behavior

Cited by 36 publications

References 25 publications

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

Integration of Radio Frequency Identification Technology in Supply Chain Management: A Critical Review

Consumer behavior of bread and its influence on "Supply Chain Management" an innovative approach

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