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Coincident with the rapid growth of omni-channel retailing, growing urbanization, changing consumer behavior, and increasing focus on sustainability, academic interest in the area of last mile logistics has significantly increased. The growth in academic publications has been tremendous, with three out of four articles appearing within the past five years. The influx of research spans multiple disciplines and various methodologies, underlining the complexity and fragmentation of last mile logistics research, which leads to a lack of unity in the understanding of the concept. We provide a systematic review and classification of the literature to provide a more coherent view of last mile logistics research. The review covers 155 peer-reviewed journal publications focusing on last mile logistics. Findings demonstrate that the literature embraces a diversity of aspects and facets that are classified into five themes: emerging trends and technologies, operational optimization, supply chain structures, performance measurement, and policy. Further, we propose a framework of last mile logistics literature that comprises five components and their interrelationships, namely, last mile logistics, last mile distribution, last mile fulfillment, last mile transport, and last mile delivery. The results provide a foundation for further development of this research area by proposing avenues for future research.

The purpose of this article is to develop an evaluation model for the selection of packaging systems in supply chains from a sustainability perspective. A theoretical evaluation model for comparing cost efficiency and the environmental impact of packaging systems in supply chains are developed from literature. The model is tested in a case study of a supply chain involving Volvo Car Corporation and Volvo Logistics Corporation, comparing the use of newly developed, one‐way packaging with the sustainability of returnable packaging. The model compares the environmental and economic impacts of two packaging systems in a specific supply chain. The criteria used in the model are (i) packaging fill rate, (ii) packaging material, (iii) transport, (iv) material handling, (v) waste handling and (vi) administration. In the case study, the one‐way packaging resulted in fewer economic and environmental impacts, thereby indicating the importance for companies to question their packaging systems. The model has been tested on one component in a case study. It provides a comparison of the packaging choices included using comparative, but not absolute, figures for the economic and environmental impacts. Managers can use the model to compare packaging systems for component supply and determine the most sustainable packaging from environmental and economic perspectives. The case study indicated that the returnable packaging system commonly used in the automotive industry is not always preferable in terms of sustainability. The article fulfils the need to evaluate the impact of packaging systems on supply chain sustainability in terms of economic and environmental criteria. Copyright © 2012 John Wiley & Sons, Ltd.

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PurposeGrounded in paradox theory, and with the objective of structuring and extending existing knowledge of conflicts of interest (e.g. trade-offs) in packaging logistics, the purpose of this paper is to identify categories of paradoxical tensions in packaging systems used in supply chains, and to develop a conceptual framework that describes these categories.Design/methodology/approachThis research uses a theory building approach. It develops a conceptual framework of paradoxical tensions for packed products in supply chains. It revises and extends current knowledge in this domain by applying paradox theory from organisational research.FindingsThe paper develops a generic, conceptual framework that identifies, categorises and describes packed product paradoxes on two system levels: supply chain and company levels. The categories of paradoxes refer to performing, organising, belonging and learning.Research limitations/implicationsThe framework provides a new theoretical explanation of conflicts of interest in packaging logistics in terms of paradoxical tensions related to packed products in supply chains. It structures and increases general understanding of such tensions within and between actors in a supply chain. The paper also discusses differences in terminology between tensions which are possible to settle and those which lead to paradoxes.Practical implicationsThe framework provides a structure for analysing the organisational impact of strategic packaging decisions. It can help highlight different stakeholders' organisational constraints related to packaging.Originality/valueThe framework's systematic categorisation of four types of paradoxical tensions, with thorough descriptions of the meaning of packed product paradoxes of each type, offers an expanded and in-depth explanation of the organisational impacts of packed products in supply chains.