Analyzing the Quality Issues in ERP Implementation: A Case Study

Kumar, Mayank; Suresh, Aswathy; Prashanth, P.

doi:10.1109/icetet.2009.34

Cited by 9 publications

(3 citation statements)

References 14 publications

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“…Further studies of critical success factors have been done against a backdrop of classical management theory as well [4]. Over the years for ERP IMPLEMENTATIONS various dimensions like the barriers [29], organization structures [12], quality issues [24], communication effects [49], consultant selection [43], software selection [41], leadership [34], planning and control [42] etc. have been the object of research.…”

Section: Foundation and Related Researchmentioning

confidence: 99%

Offshoring ERP Implementations: Critical Success Factors in European Perspective

Chauhan

2015

Lecture Notes in Business Information Processing

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Abstract. Information Technology (IT) offshoring is changing the way IT departments are run and organized by organizations. Enterprise Resource Planning (ERP) applications are changing the way organizations run their businesses. Both are seminal trends which bring along with their associated benefits to organizations. However, both IT offshoring and ERP implementations are loaded with risks. When IT offshoring and ERP implementations happen together, the risks get compounded. This paper presents the critical success factors of offshoring ERP implementations. The study is an exploratory and qualitative study that starts with in depth interviews and concludes with a focus group discussion. The findings reveal that six factors are critical in offshoring of ERP implementations, namely communication & culture, offshoring partner, organization change management, project management, team skills and work & team distribution. The scope of the study was restricted to offshoring happening from Europe to India and the focus was on large offshoring engagements.

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Section: Foundation and Related Researchmentioning

confidence: 99%

Offshoring ERP Implementations: Critical Success Factors in European Perspective

Chauhan

2015

Lecture Notes in Business Information Processing

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“…In some research provided a model for the relationship of TQM and ERP (Dudek-Burlikowska & Szewieczek, 2008;Ifinedo & Nahar, 2006;Jha & Joshi, 2007;Kramer, 2008;Li et al, 2006;Sebastianelli & Rishel, 2005;ShaoShao et al, 2006). Some studies examined the application of quality management in ERP systems (Kumar et al, 2009;Laframboise & Reyes, 2005;Li, 2006. Madu & Madu, 2003Schniederjans & Kim, 2003;Bosilj-Vukšić & Spremić, 2005).…”

Section: Mukherjee's Theorymentioning

confidence: 99%

An investigation on the effects of business intelligence and enterprise resources planning on TQM

Koupaei¹,

Movahedi²

2014

10.5267/j.uscm

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Nowadays Business Intelligence (BI) tools provide several decision support environment in enterprise systems like Enterprise Resource Planning (ERP) and they are mainly associated with computer-based techniques used in identifying, extracting and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes. The purpose of this paper is to provide a unified framework for the application of BI in ERP systems, which results in value-added quality control and management systems. In this paper, we expect to create business process automation and interaction between environment and technology by applying BI in ERP. Finally, a model is developed to represent the relationship between BI (as enabler of ERP) and the implementation of total quality management (TQM). The results indicate that using business intelligence, as an enabler of ERP, had good effect on achieving successful implementation of all three steps of Mukherjee model.

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“…In this paper, researcher analyze and point out the sensitive factors of PM as those are the reasons of success of the PM of the company's second attempt of ERP implementation. This paper discovers the guidelines in considering to ERP implementation and failure avoidance [11]. www.ijacsa.thesai.org…”

Section: Literature Reviewmentioning

confidence: 99%

Implementation of Failure Enterprise Systems in Organizational Perspective Framework

Saeed¹,

Shaikh²,

Memon³

et al. 2017

ijacsa

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Analyzing the Quality Issues in ERP Implementation: A Case Study

Cited by 9 publications

References 14 publications

Offshoring ERP Implementations: Critical Success Factors in European Perspective

Offshoring ERP Implementations: Critical Success Factors in European Perspective

An investigation on the effects of business intelligence and enterprise resources planning on TQM

Implementation of Failure Enterprise Systems in Organizational Perspective Framework

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