A Move towards Cashless Economy: A Case of Continuous Usage of Mobile Wallets in India

Routray, Susmi; Khurana, Reema; Payal, Ruchi; Gupta, Rakesh

doi:10.4236/tel.2019.94074

Cited by 28 publications

(25 citation statements)

References 34 publications

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“…Usefulness can function as a benchmark for the number and variety of applications used so that the implications of this condition lead to many user preferences in trying similar E-Wallet applications (Setiani, 2018). On the other hand, the results of this study contradict some previous studies (Aksami dan Jember, 2019); (Routray et al 2019) & (Kumala, Pranata, and Thio 2020), which showed that the usefulness aspect has a positive and significant effect on interest in using E-Wallet services. This means that if the usefulness obtained is high, the interest in using E-Wallet services will increase, thus increasing non-cash financial transactions (Kevin Anarjia 2018).…”

Section: The Effect Of Perceived Usefulness On Behavioral Intentioncontrasting

confidence: 99%

Constituents Driving Interest in Using E-Wallets in Generation Z

Halim

Efendi

Butarbutar

et al. 2020

Proceeding on International Conference of Science Management Art Research Technology

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Nowadays, the use of information technology is increasingly prevalent so that it has a direct impact on lifestyle changes of people who want everything in fast and instantaneous ways, in which one of them occurs in the financial sector. Following the people's needs, various electronic payment instruments called E-Wallets have emerged. In the phenomenon of the use of this new technology, there are undoubtedly many factors that are indicated to influence it. The objective of this study is to find out the behavior of Generation Z in using E-Wallet by applying the UTAUT (Unified Theory of Acceptance and Use of Technology) theory model. This study used quantitative data in the form of an exploratory survey using an online questionnaire. Using the PLS-SEM method and non-probability sampling research techniques with a purposive sampling method, it obtained a sample of the study of 146 respondents. The results showed that the Perceived Ease of Use, Facility Condition, and Social Influence had a significant effect on the behavior of using E-Wallet. Meanwhile, Perceived Usefulness had no effect on interest in using E-Wallet.

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Section: The Effect Of Perceived Usefulness On Behavioral Intentioncontrasting

confidence: 99%

Constituents Driving Interest in Using E-Wallets in Generation Z

Halim

Efendi

Butarbutar

et al. 2020

Proceeding on International Conference of Science Management Art Research Technology

View full text Add to dashboard Cite

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“…Recent study concluded that PU positively influences that attitude and intentions of users in mobile wallet context (Chawla and Joshi, 2019). In this view, earlier studies posited that the intention to use mobile payment services is positively influenced by PU (Routray et al, 2019;Routray, 2019;Pertiwi et al, 2020;Jin, 2020). Hence, based on these arguments, it can be hypothesized that: H1.…”

Section: Theoretical Background and Development Of Hypothesesmentioning

confidence: 94%

Understanding intentions and actual use of mobile wallets by millennial: an extended TAM model perspective

Sarmah¹,

Dhiman

Kanojia

2021

JIBR

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Purpose The present study aims to probe into the determinants of mobile wallet adoption by millennials with the assistance of extended technology acceptance model. Design/methodology/approach The data was collected from the students studying professional courses in leading private universities in the north region of India. Keeping in view of the objective and hypotheses, the Partial Least Square Structural Equation Modeling (PLS -SEM) technique was used to test the proposed model. Findings The tested model brings into notice the imperative observation, which clearly outlines that there are all significant relationships, which can be observed herein. To explicitly state: perceived ease of use (PEOU) has a significant positive relationship with the perceived usefulness followed by PEOU also shares a significant positive relationship with the behavioral intention, and lastly trust as a variable under study establishes a significant positive relationship with actual use (AU). Research limitations/implications Implications for the banking industry are to ensure the safety and privacy (financial information) confidential. Originality/value The present study contributes to the literature of mobile wallet in the developing nations.

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“…The technology adoption literature sometimes refers to this as previous experience with the technology, but in other cases, it is also known as continuous use intention (cf. Daragmeh et al, 2021;Routray et al, 2019). We determined that the user's status could significantly impact the relationship between the antecedents and the intention to use eWallets.…”

Section: Moderators Of the Importance Of The Utaut Antecedentsmentioning

confidence: 99%

A meta-analysis of eWallet adoption using the UTAUT model

Bommer

Rana

Milevoj

2022

IJBM

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PurposeThis study aims to integrate extant research on eWallet adoption to better understand the key antecedents to eWallet use intention and examine whether the relationships differ across multiple moderators.Design/methodology/approachTo integrate eWallet adoption findings, the unified theory of acceptance and use of technology (UTAUT) and its extensions were utilized. Meta-analyses estimated the relationships between eWallet use intention and seven antecedents and the intercorrelations between antecedents. A total of 28 effects were calculated, utilizing 48 studies and 444 individual effect sizes, using 14,802 subjects. Using meta-analytically derived values, regression and relative weight analysis then determined each antecedent's relative utility. Furthermore, moderator analyses examined whether eight theoretically based moderators influenced the relationships between the antecedents and eWallet use intention.FindingsPrice value, hedonic motivation, facilitating conditions and social influence had the strongest relationships with the intention to use eWallets, accounting for virtually all the unique variance. The three weakest antecedents, however, still explained a large percentage of variance. No relationships were significantly moderated.Research limitations/implicationsDue to the lack of data in primary studies, some UTAUT moderators could not be analyzed. Also, common method variance may impact the findings because the primary studies used cross-sectional surveys.Practical implicationsThis study provides guidance regarding how companies can increase eWallet adoption rates, which have lagged in certain countries. These recommendations include specific techniques for tailoring messages and emphasizing features and benefits.Originality/valueTo the best of the authors’ knowledge, this is the first integrative meta-analysis conducted on eWallet use. Combining meta-analysis, regression and relative weight analysis, this study provides an integration of what is currently known about eWallet use intentions.

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A Move towards Cashless Economy: A Case of Continuous Usage of Mobile Wallets in India

Cited by 28 publications

References 34 publications

Constituents Driving Interest in Using E-Wallets in Generation Z

Constituents Driving Interest in Using E-Wallets in Generation Z

Understanding intentions and actual use of mobile wallets by millennial: an extended TAM model perspective

A meta-analysis of eWallet adoption using the UTAUT model

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