A Comparative Study of Current and Potential Users of Mobile Payment Services

Phonthanukitithaworn, Chanchai; Sellitto, Carmine; Fong, Michelle Wye Leng

doi:10.1177/2158244016675397

Cited by 48 publications

(53 citation statements)

References 60 publications

(167 reference statements)

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“…As mobile payment involves personal and sensitive financial information, security issues may become barriers to technology adoption [37,76]; perceived risk was included in this study to explore the most important resistance factors, which may explain the low utilization rate of actual mobile payment. Previous studies have confirmed that perceived risk has a negative impact on the adoption of mobile payment [11][12][13][54][55][56][57][58][59]77]. Thus, the following hypothesis was established:…”

Section: Inhibitor Factor (Perceived Risk) and Adoption Intentionmentioning

confidence: 90%

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Drivers of Mobile Payment Acceptance in China: An Empirical Investigation

Chen

2019

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With the rapid development of mobile technologies in contemporary society, China has seen increased usage of the Internet and mobile devices. Thus, mobile payment is constantly being innovated and is highly valued in China. Although there have been many reports on the consumer adoption of mobile payments, there are few studies providing guidelines on examining mobile payment adoption in China. This study intends to explore the impact of the facilitating factors (perceived transaction convenience, compatibility, relative advantage, social influence), environmental factors (government support, additional value), inhibiting factors (perceived risk), and personal factors (absorptive capacity, affinity, personal innovation in IT (PIIT)) on adoption intention in China. A research model that reflects the characteristics of mobile payment services was developed and empirically tested by using structural equation modeling (SEM) on datasets consisting of 257 users through an online survey questionnaire in China. Our findings show that perceived transaction convenience, compatibility, relative advantage, government support, additional value, absorptive capacity, affinity, and PIIT all have a positive impact on adoption intention, while social influence has no significant impact on adoption intention, and perceived risk has a negative impact on adoption intention. In addition, the top three factors that influence adoption intentions are absorptive capacity, perceived transaction convenience, and additional value.

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Section: Inhibitor Factor (Perceived Risk) and Adoption Intentionmentioning

confidence: 90%

“…Mobile payment users mainly worry about unauthorized use, mobile device communication reliability, privacy leaks, and transactions errors [11]. Previous studies have shown that perceived risk can directly affect users' intention to adopt mobile payment services [11,13,[54][55][56][57][58][59]].…”

Section: Inhibiting Factors: Perceived Riskmentioning

confidence: 99%

Drivers of Mobile Payment Acceptance in China: An Empirical Investigation

Chen

2019

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“…Some types of non-cash payments that are currently popular are mobile payments. Mobile payment is a means of payment using a mobile phone as a means by using certain applications for operating the system (Phonthanukitithaworn et al, 2016).…”

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confidence: 99%

Trust and Perceived Benefit as Antecedents of Reuse Intention in Mobile Payment Services

Narahdita

Aisjah

Kusniyah

2020

JAM

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The purpose of this study is to describe and analyze the direct and indirect relations between trust, perceived benefit, perceived risk, and reuse intention. The population of this research is to graduate students who have used Go-pay. Using a purposive sampling method with a nonprobability sampling technique, 177 people were selected as respondents. Research findings show that the trust had an influence directly against the perceived benefit, perceived risk, and reuse intention. Furthermore, the perceived benefit directly influence reuse intention. Besides, this research confirmed that the perceived benefits partially mediate the relationship of trust in the intention of reuse. Nevertheless, the perceived risk does not influence reuse intention.

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“…PEU is the scope to which usage of a novel knowledge, innovation or technology, is anticipated to be comparatively free of sentimental, psychological or physical exertions for potential adopters [74]. PEU is a review of the psychological endeavor concern in the utilization of the system.…”

Section: Conceptual Framework and Hypotheses A Conceptual Framementioning

confidence: 99%

User Acceptance of HUMP-Model: The Role of E-Mavenism and Polychronicity

Awais

Samin²,

Gulzar

et al. 2019

IEEE Access

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Social network site usage has grown to be a worldwide trend. These sites facilitate online contact between individuals having similar concerns. The speedy and extensive usage of such sites has affirmed their perception and positioning in the minds of users. This research adds to our consideration by empirically exploring determinants affecting users' acceptance of such sites. A HUMP model has been introduced to evaluate the effect of hedonic (perceived playfulness), utilitarian (perceived usefulness) e-mavenism, polychronicity, and perceived ease of use on the intention to use and thus actual use of social networking sites. The causal modeling technique is used to study the outline of associations amid the projected model constructs and to analytically evaluate the research propositions. All the conjectured factors possess a considerable unswerving sway on the intention to use, with e-mavenism and polychronicity, the robust indicators.

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A Comparative Study of Current and Potential Users of Mobile Payment Services

Cited by 48 publications

References 60 publications

Drivers of Mobile Payment Acceptance in China: An Empirical Investigation

Drivers of Mobile Payment Acceptance in China: An Empirical Investigation

Trust and Perceived Benefit as Antecedents of Reuse Intention in Mobile Payment Services

User Acceptance of HUMP-Model: The Role of E-Mavenism and Polychronicity

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