Representações sociais da relação auxiliar de enfermagem-usuário no contexto do Programa Saúde da Família

Abstract

Nursing professionals have themselves held liable for the "art" of take care of the users and are the ones who dedicate the major part of their time to them. The aim of this study is to understand the relationship between the nursing assistant and the user expressed by the social representations of the touch act by these professionals in the Family Health Program context. The qualitative-quantitative research involved 25 nursing assistants. The instruments utilized were: free word association, interview, and questionnaire. It was observed that the touch represents possibilities of approximation between the professional and the user as it helps in the user's cure and humanizes the relationship.

Politica de humanizacao na atencao basica: revisao sistematica

“…As regards the evaluation criteria applied to the included studies, seven studies obtained a score of seven, 2,11,16,30,33,39,41 11 scored eight, 1,4,18,19,21,23,25,29,40,47,c and 22 studies scored nine. 6,12-14,17,20,22,26,34,35,37,38,42,44-46,d,e,f,g,h,i The meta-synthesis was mainly composed of studies carried out with health care professionals; 11,16,17,19,20,22,25,34,37,39,41,44,46,47,c,e,g,h users; 13,14,23,33,35,41 or both.…”

“…6,12-14,17,20,22,26,34,35,37,38,42,44-46,d,e,f,g,h,i The meta-synthesis was mainly composed of studies carried out with health care professionals; 11,16,17,19,20,22,25,34,37,39,41,44,46,47,c,e,g,h users; 13,14,23,33,35,41 or both. 2,4,13,18,29,30,38 To a lesser extent, health care unit workers, users and managers were surveyed.…”

Politica de humanizacao na atencao basica: revisao sistematica

“…The flowchart of the inclusion and exclusion process can be seen in the Figure. As regards the evaluation criteria applied to the included studies, seven studies obtained a score of seven, 2,11,16,30,33,39,41 11 scored eight, 1,4,18,19,21,23,25,29,40,47,c and 22 studies scored nine. 6,12-14,17,20,22,26,34,35,37,38,42,44-46,d,e,f,g,h,i The meta-synthesis was mainly composed of studies carried out with health care professionals; 11,16,17,19,20,22,25,34,37,39,41,44,46,47,c,e,g,h users; 13,14,23,33,35,41 or both.…”

“…19 The use of combined methods was also noted: interviews and documental sources, 38 interviews and participative observation, 1,17,26,34,35,44,e questionnaire and focus groups. [45][46][47] The majority of analyses used were content analysis, 5,12,16,20,26,30,35,44,45,47,g followed by thematic analysis. 4,6,18,37,42 Other strategies such as descriptive analysis, 41 discourse analysis, 22,29 dialectical hermeneutics and ethnography 25,40 were used to a lesser extent.…”

“…14,33,34,46,f During the meta-synthesis, some basic human characteristics were identified, such as listening, paying attention, becoming involved, contact and sharing, which cannot be replaced by hard technologies, as there are essential elements in good professional/user relationships. 16 Light technologies are recurring issues in the synthesized studies. These technologies are useful tools in radically changing work processes, especially if the professionals are willing to make use of all the technologies in their "bag of tricks", 28 aiming to listen to and resolve the users' health care needs.…”