Although the courts have played an important role in recent decades, restricting and changing judicial policy on a variety of issues, Brazilian judicial system was simultaneously labeled "dysfunctional." Regarding the perception and evaluation of the functioning of justice, despite the increase in judicialization, "people still identify as an instrument with many flaws, in particular they see it as slow, expensive and exposed to external interference." In order to respond to this scenario, discussions about the necessary reforms in the public service emerge in literature and academia. In this way, the debate about the impact of the implementation of innovation in the Brazilian Judicial Branch is justified, so that we can find solutions that can correct the deficiencies of the system and improve the perception of society regarding the functioning of Justice. Innovation does not only have positive aspects. Leadership and society need to consider the possible difficulties resulting from radical changes in public processes and services. For example, the implementation of electronic court proceedings has increased levels of work and pressure of lawyers and judges, resulting in loss of quality of life and health problems. Moreover, innovation is a result of partnerships and efforts within the State apparatus, and the continuous development of individual and organizational skills, as well as the development of a culture conducive to innovation and change.