Benefícios do uso de tecnologia de informação para o desempenho empresarial

Albertin, Alberto Luiz; Albertin, Rosa Maria de Moura

doi:10.1590/s0034-76122008000200004

Cited by 47 publications

(46 citation statements)

References 8 publications

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“…Information Technology (IT) is currently considered a critical and strategic asset for organizations, both public and private (Affeldt & Vanti, 2009;Albertin & Albertin, 2008a;Albertin & Albertin, 2008b;Assis, 2011;ISACA, 2012).…”

Section: Introductionmentioning

confidence: 99%

Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates to Three Classical Mechanisms

Heindrickson¹,

Santos

2014

JISTEM

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Information technology (IT) governance has received a lot of attention lately, with a growing strategic importance currently being given to IT by both public and private organizations. This justifies the existence of a body of scientific literature on IT governance, to which this paper belongs and makes an attempt to contribute to. Towards that end, an empirical study was performed involving 57 public organizations of the Brazilian federal administration, examining the relationship between three governance mechanisms -IT steering committee, IT solution manager, and IT investment portfolio management process and IT governance effectiveness. Based on the literature review, a conceptual model was developed to express the causal relations that these constructs were expected to hold with one another. Through a customdesigned questionnaire submitted to over 180 federal public employees, the causal model was tested using mediation analysis and mostly confirmed. Results indicate that Portfolio Management should always be taken into account for analyses that aim to evaluate the effects of IT steering committees and solution managers on IT governance effectiveness. This means that a nonexistent or an underperforming Portfolio Management Process can lead to a reduction or cancellation of the potential positive contributions of the other two mechanisms to IT governance. By informing decision makers and public managers at some of the main federal public organizations in the country on how to plan and deploy IT to promote a more effective governance, the conclusions presented herein fill a previous knowledge gap in the complementarity and the joint effectiveness of three IT governance mechanisms on the IT dynamics of key public organizations.Keywords: IT governance; Public organizations; Public administration; Effectiveness; Governance mechanisms; Information Technology; Mediation analysis; Governance. RESUMOA Governança de TI é uma área de estudos recente que tem despertado muito interesse devido à importância cada vez maior da Tecnologia da Informação (TI) para as organizações, sejam elas públicas ou privadas. Isso justifica a existência de uma literatura científica sobre o tema governança de TI na qual este estudo se enquadra e para cujo desenvolvimento busca contribuir. Para tanto, realizou-se pesquisa empírica envolvendo 57 organizações públicas integrantes do governo federal brasileiro na qual foram examinadas as relações entre três mecanismos de governança -Comitê de TI, Gestores da Solução de TI e Processo de Portfólio de Investimento em TI -e a Efetividade da Governança de TI. Com base na literatura revisada, um modelo conceitual foi proposto para expressar as relações que esses construtos deveriam ter uns com os outros. Um questionário foi desenvolvido com base nesse modelo e aplicado a mais de 180 servidores públicos federais. As relações Causais foram testadas com análise de mediação e detectadas, em sua maioria, de acordo com o modelo. Os resultados indicam que o desempenho do Processo de Portfólio deveri...

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Section: Introductionmentioning

confidence: 99%

Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates to Three Classical Mechanisms

Heindrickson¹,

Santos

2014

JISTEM

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“…Sistemas de informação são conjuntos de procedimentos organizados que, quando executados, provêem informação de suporte à organização (Silveira;Diniz, 2002;Suwardy et al, 2003;Albertin;Albertin, 2008).…”

Section: Sistemas De Informaçãounclassified

Análise dos fatores de resistência na implantação de sistemas de informação na manufatura de eletrônicos

Oliveira

Neto

Pizzinatto

2009

JISTEM

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“…However, according to Albertin and Albertin (2009) the wide use of this tool and its strongly use by organisations has been characterised as a reality in several areas of the economy, which is considered as a basic condition for companies to survive and compete.…”

Section: Introductionmentioning

confidence: 99%

The importance of information technology as a strategic resource for hospital management process and the management skills required for managers

Oliveira¹

2017

IJBSR

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Abstract:The developed research debates which is the perception of the administrators and hospital area managers about the ideal professional competency profile that the leadership occupants must have had in front of the available IT resources. The general objective, therefore, consisted in uplevel the inquired ones perception regarding the ideal professional competency to fulfill management tasks within hospital environment. The research with descriptive nature consisted of a survey that has involved 900 professionals from 36 hospital institutions both public and private from the health sector, and composed by two steps (discussion and questionnaire). The results pointed out that the professional competency profile considered ideal would have been the attributes related to the knowledge and ability to strategic and operational planning, leadership ability and ethics attitude.Keywords: information technology; professional competency; hospital; maneger; strategic planning; leadership.Reference to this paper should be made as follows: de Oliveira, J.F. (2017) 'The importance of information technology as a strategic resource for hospital management process and the management skills required for managers', Int.

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Benefícios do uso de tecnologia de informação para o desempenho empresarial

Cited by 47 publications

References 8 publications

Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates to Three Classical Mechanisms

Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates to Three Classical Mechanisms

Análise dos fatores de resistência na implantação de sistemas de informação na manufatura de eletrônicos

The importance of information technology as a strategic resource for hospital management process and the management skills required for managers

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