Analysis of job satisfaction of the nursing staff of a primary health care unit

Abstract

This was a cross-sectional, observational study conducted in an outpatient specialty district health unit in the city of Ribeirão Preto, in the southeastern Brazilian state of São Paulo, with the aim to analyze the job satisfaction of the nursing staff. Data were collected using the Index of Work Satisfaction (IWS), a validated instrument which was applied to 23 members of the nursing team in January 2012. Among the components of job satisfaction, participants considered Interaction to be most important, followed by Professional Status, Job Requirements, Organizational Policies, Remuneration and Autonomy. The combined mean Index of Work Satisfaction obtained was 8.29, corresponding to poor job satisfaction among the studied population, as most of the studies in the literature that used the same instrument had scores between 12 and 37.

Job satisfaction in an oncology nursing team

“…Strategies to include nurses in administration and commissions, together with offering training and opportunities to contribute to the institution's decision-making favors the autonomy of these professionals and such inclusion in increases satisfaction with Organizational Policies (18) . The true state of professional satisfaction points to the importance of Interactions both for the nursing team and the nursing technicians/auxiliaries, as has been reported in the literature (15,19) . While the least valorized component among the nurses is Autonomy, again in corroboration with other research (7,11) .…”

Ambiente das práticas de enfermagem e satisfação profissional em unidades críticas

“…The weighed IWS score found in this study (10.95 points) is in the 2 nd quartile and close to the 50th percentile, indicating low work satisfaction. Other Brazilian studies performed in ICUs and emergency units found even lower IWSs -9.6 (8) and 8.29 (18) , respectively -also showing low work satisfaction in the samples investigated.…”

Neoliberalist influences on nursing hospital work process and organization

“…Such characteristics are cited as promoting occupational stress and are defined as important elements that negatively affects the work process, harming it (19) . Besides that, in the nursing work, is it observed the presence of professionals with more than one employment bond due to the low salaries earned and to the low minimum wage considering 44 hours worked per week (20)(21)(22) . Another study has verified that there were double employment bond in 72% of nursing workers studied, against 28% having only one employment bond (12) .…”