Avaliação da satisfação dos usuários e da responsividade dos serviços em municípios inscritos no Programa Mais Médicos

Cooperação internacional e escassez de médicos: análise da interação entre Brasil, Angola e Cuba

“…The program is also recognized by the PAHO as an innovative initiative, given the significant amount of financial resources invested in the recruitment of 11,400 doctors, the mobilization of doctors from a country like Cuba, which has a greater number of doctors per capita than Brazil, and the integration of these professionals into the SUS 40 . Recent assessments of the program show the following: 94.6% of the people attended under the program gave a good or very good satisfaction rating 41 ; the number of municipalities with a shortage of doctors decreased 42 ; there was an expansion in access to health care services in the most vulnerable regions 43 and a reduction in admissions for ambulatory care sensitive conditions in the Northeast Region 44 ; and a generally positive impact on admissions and access 45 . However, it is important to note that, given the recent creation of the program, academic evaluations and assessments by independent bodies are still underway.…”

Integralidade do cuidado na atenção à saúde auditiva do adulto no SUS: acesso à reabilitação

“…Despite better access for the hearing impaired to the Hearing Health Care Network and available technologies, it is necessary to consider the quality of such services, which encompasses users' satisfaction and service responsiveness (9) .…”

“…As for the responsiveness, it refers to service performance, its response capacity to users' expectations on aspects beyond professional care, which includes: dignified and respectful service, compliance to confidentiality in the appointments, autonomy to choose treatments or professionals, efficient service, social support, facilities and infrastructure. The quality of health care must bring about users' adherence (9) .…”

Programa Médicos pelo Brasil: inovação ou continuidade?

“…Portanto, é este cenário fértil de bons resultados do PMM no provimento, 26,27 da aprovação do programa entre a população, gestores e médicos [28][29][30][31] e o crescente interesse pela residência de MFC 32,33 e do cenário da APS como campo de trabalho que dá força para legitimar o novo programa no contexto de disputas do novo governo. E, em um cenário de retração de tantas políticas públicas para os mais pobres, 9 ver surgir um programa que se propõe a fortalecer a APS e a combater iniquidades no provimento de médicos evidencia os acertos do programa anterior e a tentativa de superá-lo.…”