Violência no trabalho em saúde: a experiência de servidores estaduais da saúde no Estado da Bahia, Brasil

Silva, Iracema Viterbo; Aquino, Estela M. L.; Pinto, Isabela Cardoso de Matos

doi:10.1590/0102-311x00146713

Cited by 44 publications

(54 citation statements)

References 17 publications

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“…Victims of violence at work in the past year had lower average age than those not exposed to violence in the last year, reinforcing findings of other studies (5,9,12,18,(20)(21) . This result can be explained from the perspective of young professionals who have less expertise in the development of their work activities and thus would have less ability to prevent attacks.…”

Section: Discussionsupporting

confidence: 82%

“…The percentage of victims of violence at work (63.2%) exceeds the statistical studies that used the same investigation strategy in the health services of Bahia (18) , of Rio de Janeiro (46.7%) and in countries such as Portugal (37%), Thailand (54%) and South Africa (61%) (15) . However, it was lower than the prevalence in Australia (67.2%) and Bulgaria (75.8%) (15) .…”

Section: Discussionmentioning

confidence: 90%

“…These data reveal the prevalence of victims in a recent period, featuring workplace violence as a phenomenon occurring in labor every day. Brazilian studies have identified a prevalence of 25-65% for some kind of violence in the last 12 months (9,18) .…”

Section: Discussionmentioning

confidence: 99%

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Violence, Burnout and Minor Psychiatric Disorders in Hospital Work

Pai

Lautert

Souza

et al. 2015

Rev. esc. enferm. USP

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Objective: Identifying the violence suffered by the health team workers and their association with Burnout and minor psychiatric disorders. Methods: Cross-sectional study with 269 health team professionals of a public hospital in southern Brazil. Data were collected through the use of the Survey Questionnaire: Workplace Violence in the Health Sector, Maslach Inventory Burnout and Self-Report Questionnaire. Results: Workplace violence struck 63.2% of workers, prevailing mostly in women (p = 0.001), among nursing auxiliaries/technicians (p=0.014) and was associated with minor psychiatric disorders (p<0.05), as exposure to different forms of violence increased the chances of these disorders by 60% (CI 95%: 1.2-2.1). The three Burnout dimensions were also associated to violence at work (p<0.05). Conclusion: Health workers experience violence in the workplace and this exposure is associated with Burnout symptoms and minor psychiatric disorders. DeSCRipToRSWorkplace Violence; Occupational Health; Health Manpower; Nursing Staff.Violence, burnout and minor psychiatric disorders in hospital work * Violência, burnout e transtornos psíquicos menores no trabalho hospitalar Violencia, burnout y trastornos psíquicos menores en el trabajo hospitalario

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Section: Discussionsupporting

confidence: 82%

Section: Discussionmentioning

confidence: 90%

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Violence, Burnout and Minor Psychiatric Disorders in Hospital Work

Pai

Lautert

Souza

et al. 2015

Rev. esc. enferm. USP

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“…Therefore, it is important to understand the expectations of patients regarding the provided care in order to identify potential non-conformities that may adversely reflect on their relationship with the members of the health team. Moreover, workers must be committed to the provision of quality care and encouraged to develop the skill set they need to deal with conflict situations (11) .…”

Section: Discussionmentioning

confidence: 99%

“…The justification of this study proposal lies in the fact that, despite the recurrent acts of violence at work and the negative effect of violence in the work and health of nursing staff, this subject has been little explored in the hospital setting (2)(3)(4)(5)11) . To date, no Brazilian studies on the strategies used by nursing staff in conditions of violence at haemodialysis units have been identified.…”

Section: Introductionmentioning

confidence: 99%

Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise

Cordenuzzi¹,

Lima

Prestes

et al. 2017

Rev. Gaúcha Enferm.

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Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit ABSTRACTObjective: To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. Method: Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis.Results: The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient.Final considerations: Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace. Keywords:Nursing. Workplace violence. Strategies. Renal dialysis. Occupational health. RESUMO Objetivo: Identificar as estratégias utilizadas pelos trabalhadores de enfermagem de um serviço de hemodiálise em situações de violência perpetrada por pacientes durante a assistência.Método: Pesquisa de abordagem qualitativa, do tipo descritiva e exploratória, que utilizou grupo focal com a participação de oito trabalhadores da equipe de enfermagem de um serviço de hemodiálise privado do sul do Brasil. Empregou-se a análise de conteúdo temática para tratamento dos dados. Resultados:As estratégias utilizadas são descritas nas categorias: Tolerar a violência pela condição de saúde do paciente; Contornar as situações de conflito e ceder à solicitação do paciente; Adotar um posicionamento de rejeição à violência; e Se afastar do paciente agressor.Considerações finais: Evidencia-se a necessidade de mobilização coletiva dos trabalhadores e, principalmente, da instituição como mediadora, na busca pela prevenção e não propagação da violência no ambiente de trabalho. Palavras-chave:Enfermagem. Violência no trabalho. Estratégias. Diálise renal. Saúde do trabalhador. RESUMEN Objetivo: Identificar las estrategias utilizadas por el personal de enfermería del servicio de diálisis en situaciones de violencia por parte de los pacientes durante la atención.Método: Investigación cualitativa, descriptiva y exploratoria, que utilizó grupos de enfoque con la participación de ocho trabajadores del personal de enfermería de un servicio de hemodiálisis privada en el sur de Brasil. Se utilizó el análisis de contenido temático.Resultados: Las estrategias utilizadas se describen en las siguientes categorías: Tolerar la violencia por la condición de salud del paciente; Contornar el conflicto y ceder a la petición de la paciente; Adoptar una posición de rechazo a la violencia y alejarse del paciente agresor.Consideraciones finales: Pone de relieve la necesidad de la movilización colectiva de los trabajadores, principalmente de la institución como mediador en la búsqueda de la prevención en lugar de propagación de la violencia en el am...

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