Patient safety culture from the perspective of workers and primary health care teams

Raimondi, Daiane Cortêz; Bernal, Suelen Cristina Zandonadi; Matsuda, Laura Misue

doi:10.11606/s1518-8787.2019053000788

Cited by 15 publications

(25 citation statements)

References 11 publications

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“…A study conducted in a primary care setting at the southern region of Brazil found negative scores for safety culture in almost all SAQ domains 13 . An opposite result was identi ed in another study in which primary care providers and oral health workers evaluated safety culture using the Medical O ce Survey on Patient Safety Culture (MOSPSC) questionnaire, and rated safety culture positively 12 .…”

Section: Discussionmentioning

confidence: 92%

Patient Safety Culture In Primary And Home Care Services

Lousada

Dutra

Silva

et al. 2020

Preprint

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Background: Safety culture is still a poorly studied subject in primary care and home care, although these settings are considered gateways to access to healthcare. This study aims to evaluate safety culture in primary and home care settings.Methods: An observational cross-sectional study was carried out with 147 professionals from nine districts covered by one home care program and six primary healthcare centres. The Safety Attitudes Questionnaire (SAQ) was used to evaluate the safety culture, in which scores ≥ 75 are indicative of a positive safety culture. Results: A total of 56 (86,1%) questionnaires returned from the home care professionals and 91 (86,6%) from the primary care professionals. The Job satisfaction domain was the best evaluated, achieving a score of 88.8 in home care and 75.1 in primary care. The achievement of high scores on Safety Climate, Job Satisfaction, Teamwork Climate, and Total SAQ was related to male gender, and time of professional experience of three to four years. Perception of management and Working conditions had the lowest scores, and this result was related with long time of experience.Conclusions: It is concluded that professionals working in home care gave higher scores for safety culture in their workplace than the primary care workers.

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Section: Discussionmentioning

confidence: 92%

Patient Safety Culture In Primary And Home Care Services

Lousada

Dutra

Silva

et al. 2020

Preprint

View full text Add to dashboard Cite

show abstract

“…A study conducted in a primary care setting at the southern region of Brazil found negative scores for safety culture in almost all SAQ domains [13]. An opposite result was identified in another study in which primary care providers and oral health workers evaluated safety culture using the Medical Office Survey on Patient Safety Culture (MOSPSC) questionnaire, and rated safety culture positively [12].…”

Section: Discussionmentioning

confidence: 92%

“…The prioritization of patient safety in high complexity services led to a scarcity of studies on the subject in primary and home care settings, representing gaps in research and practices [12,13]. Safety actions must be studied in the way in which they are practiced, and considering the perceptions of health workers to elucidate possible needs for improvements.…”

Section: Introductionmentioning

confidence: 99%

Patient safety culture in primary and home care services

et al. 2020

View full text Add to dashboard Cite

Background Safety culture is still a poorly studied subject in primary care and home care, although these settings are considered gateways to access to healthcare. This study aims to evaluate safety culture in primary and home care settings. Methods An observational cross-sectional study was carried out with 147 professionals from nine districts covered by one home care program and six primary healthcare centres. The Safety Attitudes Questionnaire (SAQ) was used to evaluate the safety culture, in which scores ≥75 are indicative of a positive safety culture. Results A total of 56 (86,1%) questionnaires returned from the home care professionals and 91 (86,6%) from the primary care professionals. The Job satisfaction domain was the best evaluated, achieving a score of 88.8 in home care and 75.1 in primary care. The achievement of high scores on Safety Climate, Job Satisfaction, Teamwork Climate, and Total SAQ was related to male gender, and time of professional experience of three to 4 years. Perception of management and Working conditions had the lowest scores, and this result was related with long time of experience. Conclusions It is concluded that professionals working in home care gave higher scores for safety culture in their workplace than the primary care workers.

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“…Despite the few advances in patient safety in PHC, errors also occur at this level of care. 6 According to a study 7 with a population based in primary care, the majority of patients who suffered adverse events during care showed permanent harm to their health. This demonstrates that the adverse events that occur at this level of care also have the potential to seriously harm.…”

Section: Introductionmentioning

confidence: 99%

Culture of Patient Safety in Primary Health Care in a Large Municipality in the Perception of Workers

Macedo

Haddad

Silva

et al. 2020

Texto contexto - enferm.

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Objective: to characterize patient safety according to the perception of primary health care workers in a large city in Paraná. Method: cross-sectional study, in which information was collected using the "Research on Patient Safety Culture for Primary Care" instrument, which was self-answered by health workers working in primary care, from April to June 2017. The Statistical Package for the Social Sciences program was used for data analysis. Results: it was found that as for the frequency of problems related to patient safety and quality of care, the “medical record/patient record being unavailable when needed” and “patient not getting an appointment within 48 hours was considered as a serious or acute problem”. Regarding the support of managers/administrators/leaders, the overall frequency of positive responses was only 38.4%. The section on global safety assessment showed the highest overall percentage of positive responses (79.0%). Workers in the southern region of the municipality under study had a worse assessment of the work process, communication, monitoring and manager support (45.5%, 61.6% and 29.3% of positive responses, respectively). Conclusion: it is concluded that there is a need to strengthen the culture of patient safety at this level of care, strengthening and valuing the performance of all workers, with the intensification of permanent education and the use of soft technologies.

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Patient safety culture from the perspective of workers and primary health care teams

Cited by 15 publications

References 11 publications

Patient Safety Culture In Primary And Home Care Services

Patient Safety Culture In Primary And Home Care Services

Patient safety culture in primary and home care services

Culture of Patient Safety in Primary Health Care in a Large Municipality in the Perception of Workers

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