The social media has become an integral part of the marketing strategy. Marketing activities are now more inclined to online social networks (OSNs) than ever before in the history of the business. More and more consumers are joining OSNs for the sake of fun, socialization, and online buying. Every user perceives some degree of risk while joining and using OSNs. The current systematic literature review gathers and synthesizes research records of the last 9 years (2010–18) on consumer perceived risks concerning OSNs. We used PRISMA as a protocol to conduct this systematic literature review. The synthesis provides a detailed account of the perceived risk factors, their antecedents and consequences, risk‐reducing strategies, and future research potential in the said domain.
The aim of the article is to analyze the influence of corporate social responsibility (CSR) initiatives by firm on firm performance and firm risk. Moreover, the mediating role of firm reputation in CSR/performance and CSR/risk relationship is also examined. Data were collected from European and Asian firms listed on Fortune's Most Admired Countries for the period 2014-2018. Using logit regression model and OLS regressions, we find that CSR has a significant positive influence on firm reputation and firm performance whereas on firm risk it is negative. Based on our results, we also confirm that firm reputation does mediate the relationship between CSR-firm performance and CSR-firm risk. This study adds to CSR related literature by providing more reliable and objective evidence on the role of firm reputation in CSR engagement and also provides direction for future studies in this context.
Interest in individual‐level outcomes of corporate social responsibility (CSR) is gaining momentum in academic and managerial circles. This study investigated whether employees attributed different motives to CSR efforts and if these motives influenced employee's extra‐role behaviors (proactivity, knowledge sharing, creativity, and adaptivity). We also tested the moderating role of interpersonal trust and ethical corporate identity on the link between CSR attributions and employee's extra‐role behaviors. Data were collected from 360 employees and 117 supervisors from the hotel industry of Pakistan. Using hierarchical regression analyses, results show that CSR attributions affected employee's extra‐role behaviors. Moreover, interpersonal trust and ethical corporate identity were found to moderate the relationship between CSR attributions and extra‐role behaviors. Directions for future research and implications for practice are discussed.
The primary aim of this study is to investigate how employees' corporate social responsibility (CSR) perceptions contribute to their voluntary pro‐environmental behaviors. This study also seeks to understand the moderating effects of employees' CSR motive attribution (substantive and symbolic) on the relationship between CSR perceptions and voluntary pro‐environmental behaviors. A questionnaire survey was conducted on 784 employees working in various industries such as telecommunication, pharmaceutical, medical, manufacturing, hospitality, and electronic. Results revealed that CSR perceptions positively affected voluntary pro‐environmental behaviors of employees. Moreover, employee's substantive CSR motive attribution strengthened the positive effect of CSR perceptions on voluntary pro‐environmental behavior, whereas symbolic CSR motive attribution weakened the positive effect of CSR perceptions on voluntary pro‐environmental behavior. This study provides guidance for managers who wish to address sustainability and CSR issues to enhance employees' voluntary pro‐environmental behavior. Organizations should integrate CSR initiatives into their sustainable strategy to increase employee's voluntary pro‐environmental behavior.
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