Purpose This study aims to describe and dig deeper into the subject and object, a person, institution or community, based on observations and interviews conducted, and to provide an analysis of what was found in the field and connect it with the concept of relevant theory. Design/methodology/approach An explanatory research method was conducted using qualitative research approaches to explain and explore in depth the subject and object, which are a person, an institution or a community. Findings Results of research show that the implementation of the palm oil plantation business licensing in Siak is not optimal. Factors that affect the implementation of palm oil plantation business licensing in Siak need to be addressed in a stepwise manner, to increase dissemination to the target and transform information that is clear and consistent. Develop SOP clear so that law enforcement can work and improve the quality and quality of the apparatus implementing policies. Originality/value A quality research approach has been used to assess the implementation of palm oil business licensing at the Forest and Land of Forestry and Plantation Office (Dishutbun) of Siak Regency, Riau, Indonesia.
Purpose: The purpose of this research is to determine the strategies and obstacle of The Service of Investment and The One Stop Service (DPMPTSP) in increasing the investment in Pekanbaru City. Research methodology: This research used a qualitative method with a descriptive approach. Results: The result of this research is that the strategy of DPMPTSP Pekanbaru city has not been carried out optimally because of the obstacles to the Covid-19 pandemic so that activities have stopped temporarily, but investment continues to increase. Limitations: In this study, the researcher has a lack of informants. The informants are the investors who invest in the Pekanbaru City. Contribution: Theoretically, this research serves as a continuous comparison medium for future research by having the same topic or problem. It can bring up problem-solving models or new ideas in developing government strategies, especially in this research related to investment. Practically, it can evaluate the DPMPTSP of Pekanbaru City and other regional apparatus organizations in terms of implementation and formulation of strategies to achieve goals, especially in the investment sector.
Penelitian bertujuan untuk mengetahui kualitas pelayanan publik dan mengidentifikasi faktor penghambat pelayanan publik yang berkualitas pada Kantor Camat Dumai Kota. Metode penelitian deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data melalui observasi, wawancara dan dokumentasi. Penentuan informan pemberi layanan dilakukan dengan teknik purposive sampling sedangkan untuk penerima layanan menggunakan teknik accidental sampling. Teknik analisis data dengan teknik analisis interaktif setelah dilakukan teknik trianggulasi data. Hasil penelitian menunjukkan bahwa pada dimensi tangible ditemukan sarana dan prasarana seperti bangunan atau ruangan kurang memadai, hal ini dapat dilihat dari ruangan yang cukup sempit untuk masyarakat yang banyak mengantri, jumlah kursi yang terbatas dan matinya AC dan TV membuat kondisi menjadi semakin tidak nyaman bagi masyarakat. Dimensi reliability masih ditemukan kekurangan pegawai yang belum mahir mengoperasikan perangkat pelayana. Dimensi responsiveness menujukkan ketidakjelasan kepastian waktu pelayanan yang diberikan kepada masyarakat dalam pengurusan surat-menyurat hingga masyarakat tidak mengetahui kapan waktu penyelesaian menyebabkan masyarakat harus berulang kembali. Dimensi emphaty diketahui bahwa masih terdapat pegawai yang kurang ramah kepada masyarakat. Dimensi assurance masih belum adanya jaminan kompensasi kerugian waktu masyarakat yang merasa terbuang saat pengurusan yang lama. Faktor penghambat kualitas pelayanan publik yaitu sarana prasarana dan sumber daya.
Various government initiatives to support food security based on local wisdom, such as planting sago, must be implemented through multiple agricultural potentials. On the other hand, the facts show that sago is still not consumed as a staple food and requires extensive local government expertise. Therefore, this study aims to examine the ability of local governments to produce sago based on local wisdom in the Meranti Islands Regency, Riau Province. This study uses a qualitative approach with data analysis techniques on the Nvivo 12 Plus software concept map analysis. Based on the research results, the ability of the Meranti Islands Regency Government has four dimensions of capability, namely: First, in the knowledge and skills dimension, the government has carried out the task with regional agencies in socializing the "One Day with Sago" program. Second, on the technical system dimension, the government already has a technical design and specifications for sago processing, focusing on developing small and medium-sized industrial centers. Third, in the Managerial System Dimension, the government has encouraged community empowerment and designated Meranti as a sago cluster area. Fourth, in the Dimension of Values, the government has made efforts to empower the community sustainably and has produced various innovations in the content of sago production.
Built-in oil palm plantations have multiple functions, namely economic, social and environmental functions that are not owned by other sectors outside agriculture. With this multifunctionality, oil palm plantations contribute, both economically, socially and environmentally, to the achievement of the SDGs. This study aims to determine institutional governance related to utilizing palm sap into brown sugar as a source of post-replanting income in order to improve the sustainable economic aspects of the community. This research chooses a descriptive research with a qualitative approach. The results of this study found that in the management of palm sap in the village of maredan barat, tualang sub-district, siak district, during the replanting period, a strong and well-coordinated management system was needed, so that the management of this palm sap could develop, especially to improve the community's economic level in a sustainable manner, considering the potential of palm oil which is still in nature. global and has a long-term advantage. Increasing partnerships in terms of management is also a major aspect for the realization of this sustainability.
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