Purpose -The main objective of this study is to determine the impact of employee empowerment on job satisfaction. To serve this purpose, empowerment is taken into consideration as two dimensionsi.e. behavioral and psychological -and the effect of employee empowerment on the level of job satisfaction was examined by taking these two dimensions into consideration as a whole and separately. Design/methodology/approach -A questionnaire was employed in order to collect data on job satisfaction as well as behavioral and psychological empowerment. The data collected were analyzed through correlation and regression analyses. The study covered 1,854 participants employed at five-star hotels in Turkey. Findings -The findings suggest that the most positive aspects related to job satisfaction are relations with the colleagues and physical conditions, while the most negative aspect is the wage issue, i.e. unfair payment. Furthermore, correlation and regression analyses indicate that psychological and behavioral empowerment has a significant effect on job satisfaction, and the effect is much greater when psychological and behavioral empowerment are taken as a whole.Research limitations/implications -The major limitation of this study is that it covers the employees of five-star hotels only. Another important limitation of the study is the exclusion of variables mentioned in the literature. This apart, it is thought that the study will provide some insights for managers in terms of enhancing job satisfaction and the effect of empowerment on job satisfaction as well as making a contribution to the literature. Originality/value -Studies into the relation between employee empowerment and job satisfaction on the whole focus on only one aspect of empowerment, i.e. either behavioral empowerment or psychological empowerment. This study incorporates behavioral and psychological empowerment together as the components of empowerment, unlike previous studies in the literature, in determining their effect on job satisfaction.
Thus far, much research on ethical aspects of different areas (business, marketing, medicine, managing and etc.) is made and various models are introduced in accordance with these researches. Each of these introduced models studies matters carrying ethical importance related to various areas. These researches in the aspect of establishments focus on whether the establishment applications are generally suitable to ethical standards or testing ethical appropriateness of manager behaviours. However, this research aims to introduce at which level the job satisfaction of employees, which are effected by factors such as physical conditions, payment types, social and safety opportunities and management types, are affected by the applications of managers in the extent of job ethics. In this context in the analysis related to data obtained from questionnaire studies on 813 employees working in city and resort hotel establishments, it is concluded that both job satisfaction and appropriateness of manager behaviours to ethical principles of employees working in city hotel establishments are more positive than resort hotel establishments. Besides, it is introduced by correlation and regression analysis that compliance of manager behaviours with ethical principles affects the job satisfaction level of employees drastically.
This study aims to analyze the strengths, weaknesses, opportunities and threats of thermal tourism through the opinions of tourism students. Students getting tourism education is the population of this study. A questionnaire was used as the data collection instrument, and 1135 students in various levels of tourism departments participated in this study. According to the results, students see the existence of a university as the strength and non-existence of an airport as the weakness of Afyonkarahisar. Besides, they think that thermal tourism's being done during the year is the opportunity and construction problems' negative effects on tourism are the threats.
ÖzetTurist rehberliği turizm sistemi içinde önemli bir yer tutmaktadır. Türkiye koşulları düşünüldüğü zaman 2012 yılında resmileşen meslek kanunundan dolayı yasal ve zorunlu bir unsuru haline gelmiş ve resmi olarak meslek olarak tanınmıştır. Ayrıca konumları gereği turistlerle yüz yüze bir etkileşim sağladığı için memnuniyet yaratmada ve turizm potansiyelini gerçekleştirmede turist rehberlerinin rolleri dikkate değer konumdadır. Turist rehberliğinin akademik anlamda turizm ile ilgili diğer çalışmalara oranla özellikle arz taraflı daha az incelenen bir konu olduğunu söylemek yanlış olmaz. Bu anlamda bu araştırma turist rehberlerinin mesleki bağlılıklarına odaklanmıştır ve iki değişken açısından mesleki bağlılıkları incelenmiştir. Araştırma sonuçlarına göre ikinci işte çalışma durumuna ve turist rehberliği eğitim durumuna göre mesleki bağlılık alt boyutlarında istatistiksel olarak anlamlı farklar bulunmuştur. Ayrıca, turist rehberliği mesleğinin özel durumu göz önüne alınarak ileride yapılacak çalışmalar için çeşitli önerilerde bulunulmuştur.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.