Thus far, much research on ethical aspects of different areas (business, marketing, medicine, managing and etc.) is made and various models are introduced in accordance with these researches. Each of these introduced models studies matters carrying ethical importance related to various areas. These researches in the aspect of establishments focus on whether the establishment applications are generally suitable to ethical standards or testing ethical appropriateness of manager behaviours. However, this research aims to introduce at which level the job satisfaction of employees, which are effected by factors such as physical conditions, payment types, social and safety opportunities and management types, are affected by the applications of managers in the extent of job ethics. In this context in the analysis related to data obtained from questionnaire studies on 813 employees working in city and resort hotel establishments, it is concluded that both job satisfaction and appropriateness of manager behaviours to ethical principles of employees working in city hotel establishments are more positive than resort hotel establishments. Besides, it is introduced by correlation and regression analysis that compliance of manager behaviours with ethical principles affects the job satisfaction level of employees drastically.
In our world, the natural resources are limited and the issue of "sustainability" has becoming more important each day. The tourism sector has a serious share in this issue with hotels operating and stand as one of the responsible of food waste. Therefore, the main problem is the absence of a holistic approach that underlies the problem in terms of institutional, employee or customer based food waste of the international chain hotels. The aim of this research is to analyze the existing food waste management policies of five star chain hotels, their related plans and projects for the future as well as to compare the current applications with global practices identifying the shortcomings of those implemented in Turkey while providing tangible suggestions for effective food waste management. The study population consists of 9 international chain hotels located in Ankara that undergo semi-structured interviews. The quantitative research methods, interpretations of the participant comments are the base while analyzing the findings. The research reaches striking results showing the high volume of food waste mostly due to inefficient customer awareness of those hotels against all institutional precautions on food waste.
Today, with the development of communication technologies, the rate of use of the internet and web tools has also increased. The most preferred of this web-based tools has been social media. Because of using a lot, social media has become amarketing tool both in other fields and tourism industry. Consumers are affected the contents which is created by social media users or the company in case of purchase. Thus, a tourism product in social media how it is spoken is becoming important fur businesses. At this point, it must examined changes in consumer behavior in social media in the process of tourism product purchasing. This study aims to explore relationship with consumer behavior of social media in the process of tourism product purchasing. The research was applied 455 people use social media. For the analysis was applied SPSS 21.0. As a result of the data, it's appeared to be positive relationship between consumer behavior in prior and subsequent the purchase of tourism product and the level of social media usage.
The organizations achieve the success only with their members' devoted works, no matter that the organization operates in any kind of sectors. In this context, the human element comes at the beginning of the resources that organizations have to use this element efficient and effective. Indeed, the failures that employees reflect consciously and/or unconsciously to their work affect the organization directly. In this context, social loafing which is the considered/can be considered one of the important organizational issues, and the negative effects of its on the employees and organization should not be ignored. Hence, the aim of this study is to determine the hotel employees' perceptions on social loafing behavior by their colleagues and to reveal the impact of this behavior on intention to leave. In this study, social loafing behavior has attempted to clarify by the scope of examining the self-efficacy theory and the X-Y theories. For the aim of this study, the data were collected by the questionnaire technique which applied on the 422 employees work in 9 five-star hotels in Antalya. The obtained data were decoded and interpreted by the descriptive analysis, factor analysis, correlation and regression analysis. According to the findings obtained from the aforementioned analysis, the social loafing behavior of colleagues perceived by the hotel employees and their intention to leave were realized at a level that can be considered low. On the other hand, a positive correlation/impact determined between the hotel employees' perceptions on social loafing behavior of their colleagues and the intention to leave.
This study investigates the relationship between electronic word-of-mouth (eWOM) and revisit intention of the medical tourists by focusing on the mediating role of brand trust. The Commitment Trust Theory was taken as the theoretical background of this study which posits relationship commitment and trust as key elements within a successful relationship. Having utilized data from 388 domestic medical tourists via a survey in Antalya, Turkey, it was concluded that eWOM has positive and significant influences on revisit intention. In addition, Structural Equation Modelling has shown that brand trust mediates the indirect effect of eWOM on revisit intention. This study concludes with discussion of empirical findings followed by practical implications, limitations and future directions.
The human factor in each service business has a very important position in effectiveness, efficiency and achieving goals of establishments. The animation department in the hotels plays also very important role so as to influence the decision-making process of customers and their loyalty to hotels. However, the animation staff working in this department should work in accordance with business ethics and morale as they are in close contact with the consumer. Furthermore, the animation staff can be considered as a "recreational leader" which leads to the recreational activities in hotels. The aim of this research is to determine the relationship between recreational leadership attitudes and views of business ethics of the animation staff. For this purpose, the data is collected by questionnaire which applied on 580 animateurs working in 65 resort hotels in Antalya, Muğla and Aydın. According to results of analysis, there was a significant relationship between recreational leadership attitude and business ethics of participants.
Boş zaman motivasyonu Davranışsal niyet Boş zaman tatmini Rekreasyon Öz Bu çalışmanın genel amacı, boş zaman motivasyonun boş zaman tatmini ve davranışsal niyeti arasındaki ilişkiyi ortaya koyarken rekreasyonel hizmet kalitesinin düzenleyici etkisini ortaya çıkarmak ve bu alanda eksik görülen literatürü genişletmektir. Veri toplama aracı olarak, kapsamlı bir literatür taraması sonucunda oluşturulan anket formu kullanılmıştır. Araştırma Türkiye'deki bütün kayak merkezleri ziyaret ederek bölgede sunulan rekreasyon etkinliklerine katılan yerli 1665 ziyaretçi üzerinde anket uygulaması ile gerçekleştirilmiştir. Araştırmadan elde edilen veriler ve oluşturulan hipotezler Yapısal Eşitlik Modeli testi ile ölçülmüştür. Boş zaman motivasyonu ve davranışsal niyet ilişkisinde boş zaman tatmini aracı olarak kısmen desteklendiği saptanmıştır.
Bu çalışmanın amacı, 2013 yılında Mersin şehrinin ev sahipliğini yaptığı XVII. Akdeniz Oyunları"nın (XVII. Mediterranean Games) ekonomik etkilerini belirlemektir. Oyunların ekonomik etkilerini belirlemek için Mersin"deki yerel halka anket uygulanmıştır. 2013 yazında toplam 32 branş olarak Mersin"de düzenlenen Akdeniz Oyunları"nda, Jie ve Yan (2010) tarafından geliştirilen Mega Organizasyon Etkisi Ölçeği (Mega Event Impact Scale) kullanılmıştır. Çalışmada, Mersin"de bulunan yerel halkın XVII. Akdeniz Oyunları"nın ekonomik boyutları (Ekonomik Yararlar ve Ekonomik Maliyetler) ile ilgili algılamalarının bireysel özelliklerine göre farklılık durumları tespit edilmeye çalışılmıştır. Mersin"de yaşayan yerel halk olarak belirlenen evrenin içerisinden basit tesadüfî örnekleme yöntemi ile (%44,9) 203 Kadın, (%55,1) 249 Erkek olmak üzere toplam 452 kişiye anket uygulanmıştır. Yerel halkın, Mega Organizasyon Etkisi Ölçeği"nin ekonomik yararlar ve ekonomik maliyetler boyutlarındaki algılamaları ile bireysel özellikleri arasındaki farklılıkları belirlemek için t testi ve tek yönlü varyans analizi (ANOVA) kullanılmıştır. Analiz sonuçlarına göre, organizasyonun ekonomik yararlar boyutu algılamaları ile yerel halkın cinsiyet ve yaş durumları arasında farklılık görülmemiş, meslek (F=5.352; p<0.05), gelir düzeyi (F=4.486; p<0.05) ve Mersin"de ikamet ettikleri yıl durumlarına göre (F=7.476; p<0.05) anlamlı farklılıklar görülmüştür. Araştırmada, yerel halkın ekonomik maliyetler boyutu algılamaları ile bireysel özellikleri arasında da farklılık tespit edilmemiştir. Ayrıca, organizasyonun ekonomik yararlar ile ekonomik maliyetler boyutları arasındaki ilişkinin düzeyini ve yönünü belirlemek için de Basit Korelâsyon Analizi yapılmıştır. Korelâsyon Analizi sonucuna göre, organizasyonun ekonomik yararlar boyutu ile ekonomik maliyetler boyutu arasında (r=.085; p>0.05) anlamlı bir ilişkiye rastlanılmamıştır. Sonuç olarak, Mersin"de yaşayan memur ve öğrencilerin diğer meslek gruplarına göre organizasyonu daha olumlu gördükleri, 2001-3000 TL arasında gelir düzeyine sahip olan kişilerin 1001-2000 TL arasında gelir düzeyine sahip olan kişilere göre ekonomik yararlar boyutunu daha iyi olarak algıladıkları ve Mersin"de ikamet etme yılı azaldıkça yerel halkın ekonomik yararlar boyutunu daha olumlu algıladıkları tespit edilmiştir.
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