This research intends to obtain information about comprehensive picture about penta-helix synergy in realizing the concept of smart tourism in Dieng Central Java. This research uses a qualitative research design with phenomenographic approach that seeks to understand the perspective [1], thought, and experience of stakeholders regarding the synergy among stakeholders (penta-helix) in realizing smart tourism in Dieng Central Java. The results show that there are a number of problems related to the synergicity in the application of smart tourism in Dieng, among others, because there is no common vision of stakeholders and the cooperation and coordination between tourism actors, government and related stakeholders has not been established. The quality of human resources, especially competence in the field of IT, including basic knowledge of smart tourism to all stakeholders is also one of the main problems in implementing smart tourism. The efforts of local government in solving the problems that arise concerning the synergicity in the application of smart tourism in Dieng, Wonosobo Regency among others is to optimize the use of internet network to promote the tourist area of Dieng. In addition, the office as regulator also tries to make regulation and socialization in the implementation of smart tourism through digitalization to all stakeholders. The key factors in the successful implementation of smart tourism in Dieng Wonosobo, among others the unity of vision, mutual commitment and coordination among stakeholders.
This study intends to obtain comprehensive information of strategic partnerships between stakeholders in the development of in the Gubugklakah Tourism Village, Malang Regency – East Java. This study uses a qualitative research design with a phenomenographic approach. Data collection was carried out by interviewing penta-helix stakeholders, observations to the potential tourism objects and how the implementation of partnership strategies there, and studying all documents related to Gubugklakah Tourism Village strategies and policies. The results showed that 1). the strategy & policy development direction of the Gubugklakah Tourism Village is to make the Tourism Village managed professionally using a business approach that involves all stakeholders in a penta-helix framework, with the ultimate goal of mutual prosperity; 2). stakeholder participation involved in the development of the Gubugklakah Tourism Village in the concept of strategic partnership has been going well which is characterized by cohesiveness based on the principle of mutual trust, openness, mutual need, and mutual benefit; 3). the efforts made in the problem of strategic partnership are applying the five concepts of tourism village management, namely leadership, profit sharing system, product innovation, partnership, and marketing through a personal and familial approach.
This very strict and rapid changing of globalization era provides an extensive implication to all aspects of life, whether in the business or industry world, including university as the producer of globally competitive human resources. Because no university has all the required resources to manifest its vision and mission, therefore, to manifest them, the university must carry out and develop a strategic partnership (strategic alliance) with all the existing and excellent stakeholders. This research is aimed to recognize and study the empirical description of how a Tourism Institute of the Tourism Ministry responds to the development needs of human resources currently and in the future, and how this form of strategic alliance would be conducted to respond to the global competition. This research is using the naturalistic qualitative approach with a phenomenography and descriptive method, where the data collection technique is by conducting interviews, observations, and documentation study. The sampling technique used is purposive. Data analysis is carried through a data display process, data reduction, and data verification through a triangulation process. The research result shows that the Bandung Tourism Institute-Tourism Ministry performs a number of strategic steps towards the improvement, whether internally or externally. The strategic alliance with other institution is conducted by having an orientation to the improvement of education quality to the world class tourism higher education in accordance with the vision and mission of the institute, by prioritizing the education organization (joint program), the organization of field training of the students, recruitment of the graduates, support on the development of tourism institute, and optimization of Three Pillars (Tridharma) of University, both quantity and quality, as well as establishing a culture of research for the lecturers. This research is still not perfect and has some limitation, therefore, it is suggested to have further research to add sampling by involving students, the party that uses the service from the graduate/business player, and the local leader as the informant, also by involving the private Tourism Institute. This research gives an implication in performing its core business, that is the tourism education, by strengthening the academic culture, growing the research culture in each lecturer, and improving the research quality consistently and the quality of dedication to the society through a quality culture development gradually until it becomes institutionalized. This research also gives a recommendation so the Tourism Ministry can implement the strategic education management implementation model through the strategic alliance so it can improve the capacity of human resources of tourism, thus it will contribute the city/regional quality or tourism destination, both directly and indirectly. This research also provides a breakthrough that strategic alliance not only can be done in business world, but it can also be done in education se...
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