The main purpose of this study focuses on how to integrate the supply chain management business process. There were a total of 600 questionnaires issued in this study with 134 valid questionnaires being retrieved. The study concludes the following results: the level of idiosyncratic investments to supply chain partners, the degree of dependence between supply chain partners, and the level of product salability of manufacturer would enhance commitment and, consequently, the integration of the SCM business process. The degree of trust, power, continuity, and communication between supply chain partners would enhance commitment and, consequently, the integration of the SCM business process. The level of affective commitment, continuance commitment, and normative commitment of supply chain partners would be helpful in the integration of the SCM business process.
Purpose
– Online retailing has attracted a lot of attention in recent years due to its great potential and significant implications for buyers and sellers. This study adopts the stimulus-organism-response (S-O-R) framework to illustrate how store layout design and atmosphere influence consumers' shopping intention on the website.
Design/methodology/approach
– The sample for this study comprised 626 respondents from the internet users. A structural equation model was employed to identify the interrelationships of store layout design, atmosphere, emotional arousal, attitude toward the website, and purchase intention.
Findings
– The analytical results of this study indicate that store layout design has significant impacts on emotional arousal and attitude toward the website, and thus has a positive influence on purchase intention. In addition, atmosphere has a more influential effect on emotional arousal than store layout design.
Originality/value
– This study provides new insights into the influences of store layout design and atmosphere on consumer online shopping intentions.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.