The era of the Covid-19 pandemic has resulted in people having to carry out activities by keeping their distance from one another in order to achieve the termination of the spread of the Covid-19 virus, this activity resulted in the government issuing a decree, especially to the education office to conduct online learning because schools and universities is one of the places that has great potential for easy transmission, online learning makes all students obliged to have a smartphone or android so that it makes it easier for students to access online learning, it is necessary to determine the best smartphone brand with the most purchase criteria, price, capacity owned by smartphone and year. output which will later become a literature review of students and parents of students to be more selective in choosing according to the wishes and needs of each user with the help of a decision support system and the application of the PSI method (Preference Selection Index). rence selection index), and the results obtained with the highest score on the xiaomi smartphone with the highest score of 0,327332, the assessment process is fairer and the decision-making process is fast.
The rapid development of technology in today's world has had a major impact on store performance in all areas of business, both in trading and service companies. In maintaining more advanced competitiveness, stores must continue to develop technology, another thing that needs to be considered in making the company more advanced is the relationship with customers which is also an important thing to always maintain. To manage good relationships with prospective customers and customers, the company uses Customer Relationship Management (CRM). CRM is a service to customers that is personal, to provide a consistent experience, so that it can provide customer satisfaction, and also get good relationships in the long term. By implementing a good CRM, stores will be easier to interact with potential customers and customers and provide information according to their needs. Customers can also get the information they need more quickly and easily. The Customer Relationship Management (CRM) System for Web-Based Information Services at Yusni's Clothing Store can make it easier for consumers who are in the village of base lunang, sub-district of kualauh leidong, district of Labuhan Batu Utara.
The teacher certification program is a way to improve the quality of teachers so that the quality of education is increasing. Where the performance appraisal process for each certification teacher is carried out every six months, namely by providing a report that is assessed by the teacher certification/standardization worker team, where the teacher performance appraisal report is still carried out in file collection and archived so as to allow for inaccuracies in the data and values given so that it This will affect the selection of teacher certification eligibility. The method used in this research is the MFEP method which is one of the methods of decision support systems. This method was chosen because it is more efficient than other methods included in the completion of Multi Attribute Decision Making (MADM). Utilization of MFEP requires a relatively shorter calculation time. Based on this, in selecting the feasibility of providing teacher professional allowances or teacher certification, it is necessary to build a decision support system design for the feasibility of providing advanced teacher professional allowances at the Asahan District Education Office. The results obtained are the highest preference score of 4,435 named Siti Khairani Butar-Butar and the results of the system implementation can help performance in the selection of certification teachers. So it can be concluded that this system can provide convenience in obtaining assessment results effectively on a decision support system for the feasibility of providing advanced teacher professional allowances at the Asahan District Education Office.
LPG di masyarakat merupakan salah satu kebutuhan yang ekonomis dalam rumah tangga. Penggunaan LPG yang semakin meningkat kini menjadi perhatian banyak kalangan karena menjadi produk yang sangat di butuhkan oleh konsumen. Namun permasalahan yang ada bahwa proses pengalokasian gas LPG 3 Kg yng dilakukan PT. Putra Paluta Asahan belum dilaksanakan secara objektif. Oleh karena itu dibutuhkan sebuah sistem pendukung keputusan untuk membantu proses seleksi terhadap pangkalan dapat dilakukan secara efisien dan sistematik. Dari beberapa metode dalam sistem pendukung keputusan, Weighted Product ini dipilih untuk diterapkan kedalam sistem. Tujuan penelitian ini adalah untuk membantu dalam proses pengalokasian gas LPG 3 Kg ke Pangkalan sesuai dengan kriteria yang sudah ditentukan. Sistem pendukung keputusan yang dibuat mampu memberikan referensi dalam proses pengambilan keputusan secara objektif, efektif dan efisien. Penelitian ini memberikan hasil yang akurat dimana proses pengalokasian yang tepat sasaran dengan data yang diperoleh dari pihak PT. Putra Paluta Asahan.
Penelitian ini dilakukan di Safira Bakery yang merupakan usaha milik perseorangan berdiri pada 26 September 2015 oleh Ibu Sukma Dewi, AMG (Sukma) di Batu Bara. Permasalahan yang muncul adalah di era digitalisasi saat ini, hampir semua usaha melakukan pemasaran secara konvensional dan melalui website atau social media. Pada tahun 2020 Safira Bakery memutuskan menggunakan strategi Customer Relationship Management (CRM) khususnya untuk pengelolaan pelanggan melalui penyediaan website. Tujuan penelitian ini dilakukan untuk menganalisis Implementasi CRM pada Safira Bakery. Metode penelitian yang digunakan adalah metode deskriptif kualitatif, yaitu hasil analisis kemudian dibandingkan dengan indicator keberhasilan implementasi CRM yang digunakan pada penelitian ini. Populasi penelitian ini adalah pelanggan Safira Bakery. Sampel penelitian berjumlah 30 orang. Besaran sampel ditentukan berdasarkan pendapat Roscoe dalam Sugiono (2015) dimana sampel ditentukan antara 30 sampai 500 orang.Data responden diolah menggunakan deskriftif frequencies. Hasil penelitiannya menunjukkan bahwa penerapan CRM pada Safira Bakery belum dilakukan secara maksimal. Data responden menyatakan bahwa 66.7% responden bukan pelanggan baru melainkan pelanggan tetap yang sering melakukan pembelian di Safira Bakery.Pendapatan Safira Bakery juga megalami penuruan pasca diterapkannya strategi CRM. Dan 100% responden menyatakan bahwa tidak ada informasi yang dikirim admin secara berkala ke pelangan.Â
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