Drones face two main concerns: safety and security/privacy. Whilst safety has been broadly studied by literature, less research has been carried out into security/privacy. Moreover, current European regulations on drone flights apply to outdoor drones but not always to their indoor counterparts. However, several industrial sectors have started to use drones for indoor tasks such as surveillance, architecture, emergencies, and communication media. A qualitative study has been conducted in order to explore the concerns expressed by civil drone operators over the measures that manufacturers include in their products and information packages. Codes of conduct could also help these parties when there is no legal regulation that can be applied. We used content analysis as the method of analysis for three different sources: secondary data from a literature review and from public European documents, and primary data from focus groups. Results show that safety and security/privacy by design are seen as the best ethical measures, whilst codes of conduct could be used as complimentary information for professional users.
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