As many IT projects continue to fail or stay in the area of challenged projects, the requirement to investigate this problem and to find solutions will continue. The current study is an exploratory examination to investigate challenged IT projects across Saudi organizations. Data were collected through a mixed method using the critical incident technique (CIT) with 15 experienced IT managers and a survey with 59 IT managers. Then, the data gathered were analyzed using an inductive thematic analysis method and SPSS. The study finds that time error can occur throughout the project execution phase. Findings suggest that challenged projects could be converted to be successful or failed projects using a model of IT Project Outcomes Testing (MITPOT). Thus, this model establishes a foundation of Project End Theory (PET).
The employee turnover ratio in information technology (IT) projects has become a main concern that needs to be resolved. This paper discovers the impact of job satisfaction and workload on the turnover intention of employees in IT projects in the Madinah Government of Saudi Arabia. The relationships between job satisfaction and workload on turnover intention are examined. A survey questionnaire was used to gather data from 56 IT employees for this study. The findings indicate that employees experienced a moderate level of job satisfaction and workload. Workload was significantly and positively related to turnover intention. The results indicate that a significant negative relationship exists between job satisfaction and turnover intention.
The necessity to discover risk factors that could lead to failure will continue as many IT projects continue to fail or stay in the area of Grey IT Project (GITPro). The current study is an exploratory examination to identify IT project risk factors across the private and public sectors in Saudi Arabia. Data were collected through semi-structured in-depth interviews using the critical incident technique (CIT) with 15 IT managers. Then, the data gathered were analyzed using an inductive thematic analysis method. The study finds 18 IT risk factors with actions undertaken to avoid every risk. Findings suggest that a new framework of Risk Factor Classification (RFC) and Project Outcome Model (POM) can play a significant role in risk management.
Saudi Arabia’s Vision 2030 entails huge investments into developing mega-projects. The Neom Project is totally different from any other urban project in the world. Right now, it is under construction. Neom is the first independent special area spread over three countries: Saudi Arabia, Egypt, and Jordan. This paper proposes a model of the critical success factors (CSFs) for the Neom Project in the context of a project management information system (PMIS). The researcher used case study analysis as the research methodology to develop the model. A total of four CSFs were identified from the four case studies.
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