The purpose of this study was to examine the effect of environmental concern, attitude, subjective norms, perceived behavioral control and availability on the purchase of green skincare products in Jakarta with intention to purchase as a mediating variable. Data analysis used Partial Least Squares-Structural Equation Modeling (PLS-SEM). This study used a purposive sampling method by distributing online questionnaires via google form to 180 respondents. The results showed that environmental concern, attitude and perceived behavioral control had a positive and significant effect on the intention to purchase green skincare products, while subjective norms and availability did not significantly affect the intention to purchase green skincare products. Intention to purchase green skincare products has a positive and significant influence on the purchase of green skincare products. Intention to purchase green skincare products can mediate the effect of environmental concern and attitude towards purchasing of green skincare products.
This research purposed to determine the effect of brand communication and brand image to brand loyalty of H&M’s customer in Jakarta with brand trust as a mediator. The total samples of this research are 100 respondents who asked to respond the statements in the questionnaires on google form. The Data in this research were analyze with PLS-SEM. The result of this research shows that all variables have a positive and significant effect except, brand communication to brand loyalty with brand trust as a mediator which has a positive but not significant effect of H&M’s customer in Jakarta. This research can be used as a measurement of variables that affect brand loyalty of H&M’s customer.Penelitian ini bertujuan untuk mengetahui pengaruh komunikasi merek dan citra merek terhadap loyalitas merek pada konsumen H&M di Jakarta, dengan kepercayaan merek sebagai mediasi. Penelitian ini menggunakan sampel sebanyak 100 orang untuk menanggapi pernyataan kuesioner yang disebarkan dalam bentuk google form. Data pada penelitian ini diolah dengan metode PLS-SEM. Hasil pengolahan data menunjukkan bahwa seluruh variabel memiliki pengaruh positif dan signifikan kecuali, komunikasi merek terhadap loyalitas merek melalui kepercayaan merek sebagai mediasi yang memiliki pengaruh positif namun tidak signifikan pada konsumen H&M di Jakarta. Penelitian ini dapat digunakan sebagai ukuran variabel-variabel yang mempengaruhi loyalitas pada konsumen H&M.
The purpose of this study was to determine whether brand love, brand satisfaction, and brand trust have a positive influence on purchase intention of Gucci products. The sampling technique in this study using purposive sampling. This questionnaire was distributed to 115 respondents who know the Gucci brand and have at least one product from the Gucci brand. The research method used in this research is validity test, reliability test, sign of weight test, multicollinearity test, determination coefficient test, predictive relevance test, effect size test, path coefficients test, goodness of fit test, and hypothesis testing. Data analysis was processed with the help of SmartPLS software (v.3.3.2). The results of this study indicate that brand love has positive and significant results on purchase intention, brand satisfaction has a positive and significant result on purchase intention, brand trust has a positive and significant result on purchase intention. Tujuan penelitian ini adalah untuk mengetahui apakah brand love, brand satisfaction, dan brand trust memiliki pengaruh positif terhadap purchase intention pada produk Gucci. Teknik pengambilan sampel dalam penelitian ini menggunakan purposive sampling. Kuesioner ini disebarkan kepada 115 responden yang mengetahui brand Gucci dan setidaknya memilikisatu produk dari brand Gucci. Metode penelitian yang digunakan pada penelitian ini adalah uji validitas, uji reliabilitas, uji sign of weight, uji multikolinearitas, uji koefisien determinasi, uji predictive relevance, uji effect size, uji path coefficients, uji goodness of fit, dan pengujian hipotesis. Analisis data diolah dengan bantuan software SmartPLS (v.3.3.2). Hasil penelitian ini menunjukkan bahwa brand love memiliki hasil yang positif dan signifikan terhadap purchase intention, brand satisfaction memiliki hasil yang positif dan signifikan terhadap purchase intention, brand trust memiliki hasil yang positif dan signifikan terhadap purchase intention.
Di zaman sekarang ini, bank merupakan bagian yang sulit terpisahkan dalam kehidupan terutama bagi mereka yang tinggal di daerah perkotaan, banyaknya keperluan baik dalam hal bertransaksi atau menabung membuat bank menjadi kebutuhan baik para pengusaha, pedagang maupun pekerja. Tetapi kebutuhan yang tinggi tersebut juga mendapat banyak persaingan yang ketat karena banyaknya bank-bank yang sudah ada membuat sejumlah bank mengalami likuidasi. Loyalitas konsumen yang sekarang sudah ada, sangatlah penting bagi kelangsungan hidup suatu perusahaan, dari penelitian para ahli terdahulu, tercatat sejumlah variabel-variabel independen yang dapat mempengaruhi loyalitas konsumen. Penelitian ini meneliti tentang pengaruh variabel tangible, responsiveness, trust, communication, satisfaction terhadap loyalitas nasabah pada Bank Dana*** di Mall “TSR”, dari 50 sampel responden yang diambil, dengan menggunakan convenient sampling dan dengan model regresi diperoleh hasil bahwa variabel tangible, responsiveness, trust, communication, satisfaction memiiki pengaruh positif terhadap loyalitas, namun hanya variabel responsiveness, communication dan satisfaction yang pengaruhnya signifikan.
The purpose of this study is to determine whether 1) brand image significantly influences the consumer price of Toyota Agya cars. 2) brand image significantly influences the perceived quality of consumers of Toyota Agya cars. 3) perceived price significantly influences the purchase intention of Toyota Agya car consumers. 4) perceived quality significantly influences the purchase intention of Toyota Agya car consumers. 5) brand image significantly influences the purchase intention of Toyota Agya car consumers mediated by perceived price. 6) brand image significantly influences the purchase intention of Toyota Agya car consumers mediated by perceived quality. Sample was selected by convenience sampling method with a total of 100 samples. And the results of this study indicate that the brand image has a positive and significant effect on the perceived price and perceived quality of Toyota Agya car consumers, the perceived price has a positive but not significant effect on the purchase intention of Toyota Agya car consumers, perceived quality has a positive and significant effect on the purchase intention of Toyota car consumers Agya, brand image has a positive but not significant effect on consumer purchase intentions mediated by perceived prices, and brand image has a positive and significant effect on consumer purchase intentions mediated by perceived qualityTujuan dari penelitian ini adalah untuk mengetahui apakah 1) Brand image berpengaruh secara signifikan terhadap perceived price konsumen mobil Toyota Agya. 2) Brand image berpengaruh secara signifikan terhadap perceived quality konsumen mobil Toyota Agya. 3) Perceived price berpengaruh secara signifikan terhadap purchase intention konsumen mobil Toyota Agya. 4) Perceived quality berpengaruh secara signifikan terhadap purchase intention konsumen mobil Toyota Agya. 5) Brand image berpengaruh secara signifikan terhadap purchase intention konsumen mobil Toyota Agya yang dimediasi oleh perceived price. 6) Brand image berpengaruh secara signifikan terhadap purchase intention konsumen mobil Toyota Agya yang dimediasi oleh perceived quality. Sampel dipilih dengan metode convenience sampling dengan jumlah sebanyak 100 sampel. Dan hasil penelitian ini menunjukkan bahwa brand image berpengaruh positif dan signifikan terhadap perceived price dan perceived quality konsumen mobil Toyota Agya, perceived price berpengaruh positif tetapi tidak signifikan terhadap purchase intention konsumen mobil Toyota Agya, perceived quality berpengaruh positif dan signifikan terhadap purchase intention konsumen mobil Toyota Agya, brand image berpengaruh positif tetapi tidak signifikan terhadap purchase intention konsumen yang dimediasi oleh perceived price, dan brand image berpengaruh positif dan signifikan terhadap purchase intention konsumen yang dimediasi oleh perceived quality
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