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The purpose of this study is to understand the relationship among marine tourism employee's personality traits, work motivation and innovative behavior. In order to meet this purpose, the study conducts questionnaire survey. Questionnaire sample of 250 has been handed out and 215 valid samples have been collected. The results show that employees with higher intrinsic work motivation are more likely to generate innovative behavior. The compensation in extrinsic work motivation has a positive effect on employee's innovative behavior. Intrinsic work motivation has mediated effect between personality traits and innovative behavior. Extrinsic work motivation has partial mediated effect between personality traits and innovative behavior.

In recent years, due to smartphones being more popular and the wireless network infrastructure improving, individuals are no longer constrained by the workflow on personal computers. Therefore, business operators are constantly launching new mobile application services for everyday life. This study mainly explores how mobile payment adopts the determinants, and adds utilitarian value, hedonic value and salesperson performance as antecedences to understand whether utilitarian value, hedonic value and salesperson behavior can affect satisfaction through determinants, as well as to understand consumers’ mobile payment usage intention through the stimulus-response model. The research objectives of this study are mainly mobile payment users in Taiwan. 425 valid questionnaires were received. This study uses a structural equation model to analyze the data. This study’s results indicate that utilitarian value, hedonic value and salesperson selling behaviors positively affects customers’ satisfaction, which customers’ satisfaction positively affects mobile payment usage intention. The research results could provide mobile payment operators with references in the design and implementation of the mobile payment and application process, thereby accelerating the popularization of mobile payment.

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