Purpose-The purpose of this paper is to investigate the factors affecting cooperatives performance by focussing on the roles of its intangible assets which are in the form of intellectual capital and members' participation. Design/methodology/approach-Questionnaires have been distributed among cooperatives board of members of the 100 best cooperatives in Malaysia. This study used Pearson correlation and multiple regression analysis to examine the impact of intellectual capital and members' participation on the cooperatives performance and determine the most influencing factors that affect the performance. Findings-Results showed that there is a positive relationship between structural capital, relational capital and members' participation with the cooperatives performance while human capital has been found to have a negative relationship. This is further supported by the findings based on the multiple regression analysis whereby all the independent variables were found to be significant expect for structural capital. Based on the findings, this study proposed a model for co-operatives' performance which is based on its intangible assets. Practical implications-Findings of this study would provide guidance for the cooperatives sector to improve its performance and indirectly help the government in realizing the nation economic goals. Originality/value-This study provided a better understanding on the performance of the cooperatives by focussing on the roles of its intangible assets. Apparently, there are very limited studies on intellectual capital which is based on cooperative framework and thereby this present study would fill in the gap. In addition, due to the objective of the cooperatives which differs from other types of organization, findings of this study might provide significant contribution on the study of intellectual capital.
The Age-Graded Theory suggests that the causes of premature delinquency and adult deviant behaviour are not the exclusive outcomes of individual characteristics since a particular incident in life can affect individuals, perpetuating their persistency in committing offences. This paper demonstrates that constructive events in life can successfully prevent former prisoners from being reinvolved in crime, whilst adverse life happenings can derail former prisoners from staying on the right path—a phenomenon known as recidivism. Adopting the phenomenology research paradigm, the findings of this paper are based on the empirical data from a Malaysian case study involving 19 former prisoners with criminal records of various offences. The findings of this study reveal that Age-Graded life-course events are essential predictors of former prisoner criminal behaviour, rendering the theory valuable, especially when it comes to modelling social reintegration strategies and interventions for former prisoners.
Purpose This study aims to examine how the relationship between customer accountability and voluntary organizations’ effectiveness is mediated by knowledge sharing. Design/methodology/approach Using a cross-sectional survey and a structured questionnaire, data were collected from 349 employees of Malaysian voluntary organizations (VOs). Baron and Kenny’s (1986) procedures for mediation testing were adopted for the main analysis. Findings Results of structural equation modelling indicated that knowledge sharing partially mediates the relationship between and voluntary organizations’ effectiveness. Research limitations/implications Despite the authors’ contribution on the current academia, this study only investigated 349 employees representing VOs located in a single area, which is the Klang Valley area, Malaysia. Further research could identify a larger sample that would strengthen the inferences and conclusions. Practical implications The main practical implication is that Malaysian VOs need to be aware of the impact of customer accountability upon their voluntary organizations’ effectiveness, and they need to inculcate their employees’ knowledge sharing behaviour to foster the impact of customer accountability on voluntary organizations’ effectiveness. Originality/value This paper is unique in that it is the first attempt to combine the previous direct effect relationship into a new model that shows the effect of customer accountability on voluntary organizations’ effectiveness and the role of knowledge sharing as a mediator in the context of Malaysian voluntary sector.
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