The paper aims to examine the influence of three main downward accountability approach; information disclosure, participation mechanism, and complaints procedures on the external and internal effectiveness of nonprofit organizations in Malaysia. This study also seeks to provide a comprehensive measurement of downward accountability. A random sampling and a structured questionnaire survey were employed in approaching 300 staffs of 30 nonprofit organizations located in Klang Valley area, Malaysia. A total of 209 responses were received (69.6% of the response rate). A descriptive analysis and a structural equation modeling by SPSS AMOS were used for data analysis and hypotheses testing. The results revealed that information disclosure and complaints procedures affect both external and internal effectiveness except for participation mechanism. The results provide a theoretical and methodological contribution to the study of nonprofit accountability and add value to the current research.
Entrepreneurship acts as a panacea for improving country growth and is prevalent in reducing the unemployment rate. A plethora of studies have focused on the main determinants that affect people’s intention to become an entrepreneur. The entrepreneurship intention research is mainly focused on the influence of the external environment and the individual personality aspects are not sufficiently considered. This study examines the mediating effect of locus of control in the relationship between subjective norm and youth entrepreneurship intention. This study is based on a cross‐sectional online survey design. The sample includes 248 Malaysian youth. The variables are measured based on the adapted scales and IBM SPSS 27 was used for the statistical analysis. Data were analysed using regression analysis to assess the possible mediating effect of locus of control. The present study provides evidence that locus of control partially mediates the relationship between subjective norm and entrepreneurship intention. Thus, this study concluded how entrepreneurs differ from the rest of the population in terms of locus of control. This study contributes to entrepreneurship literature by revealing that individuals with a high internal locus of control are more likely to become entrepreneurs.
Using the Theory of Planned Behavior (TPB), the purpose of this research is to examine the influence of attitude towards behavior, subjective norm, and perceived behavioral control on student entrepreneurship intention. Employing a convenience sampling, a survey has been conducted towards 177 undergraduate students. The outcomes of the study demonstrate that all factors significantly influence entrepreneurship intention. Our findings also show that perceived behavioral control appeared as the strongest predictor of students’ entrepreneurship intention. These findings contribute to broadening the scope of academic literature especially within entrepreneurship studies, particularly from Malaysia's perspective. The practical implications and future recommendations also have been discussed.
Purpose
This study aims to examine how the relationship between customer accountability and voluntary organizations’ effectiveness is mediated by knowledge sharing.
Design/methodology/approach
Using a cross-sectional survey and a structured questionnaire, data were collected from 349 employees of Malaysian voluntary organizations (VOs). Baron and Kenny’s (1986) procedures for mediation testing were adopted for the main analysis.
Findings
Results of structural equation modelling indicated that knowledge sharing partially mediates the relationship between and voluntary organizations’ effectiveness.
Research limitations/implications
Despite the authors’ contribution on the current academia, this study only investigated 349 employees representing VOs located in a single area, which is the Klang Valley area, Malaysia. Further research could identify a larger sample that would strengthen the inferences and conclusions.
Practical implications
The main practical implication is that Malaysian VOs need to be aware of the impact of customer accountability upon their voluntary organizations’ effectiveness, and they need to inculcate their employees’ knowledge sharing behaviour to foster the impact of customer accountability on voluntary organizations’ effectiveness.
Originality/value
This paper is unique in that it is the first attempt to combine the previous direct effect relationship into a new model that shows the effect of customer accountability on voluntary organizations’ effectiveness and the role of knowledge sharing as a mediator in the context of Malaysian voluntary sector.
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