Electronic health or commonly known as e-health is defined as the use of information and communication technology in supporting the health and health-related fields. The outbreak of the Covid-19 virus in 2019 has led to a massive increase in the use of e-health, therefore it is important to know how users accept e-health. To analyze e-health acceptance, we combined the extended TAM model with enhanced care and increased accessibility and ISSM. A total of 121 data were collected using a structured questionnaire. The data that has been collected was analyzed using PLS-SEM. From the tests that have been carried out, it is known that the enhanced care, perceived usefulness, perceived ease of use, attitude, information quality, satisfaction have a significant influence on usage intentions, while the increased accessibility, net benefit, service quality, and system quality factors have no significant effect on intention to use.
PT. XYZ adalah perusahaan yang bergerak dibidang food & beverage (F&B) yang produk andalannya adalah menu kopinya. Dalam menjalankan bisnisnya, PT. XYZ telah menerapkan teknologi informasi untuk menunjang tujuan bisnisnya. Sehingga, dibutuhkan adanya rancangan tata kelola TI agar tujuan bisnis pada PT. XYZ selaras dengan penggunaan TI perusahaan. Tata kelola TI merupakan aset penting untuk mengukur efektivitas dan efisiensi peningkatan proses bisnis perusahaan yang menggunakan teknologi informasi. Penelitian ini didukung karena belum pernah adanya penilaian rancangan tata kelola TI di PT. XYZ. Penelitian ini dilakukan untuk membantu PT. XYZ dalam mengetahui proses penting bagi perusahaan. Analisis dan perancangan tata kelola TI di PT. XYZ dilakukan menggunakan framework Cobit 2019 untuk mengukur tingkat kapabilitas teknologi informasi yang digunakan dalam proses bisnisnya. Metode penelitian yang dilakukan yaitu deskriptif kualitatif dengan melakukan wawancara kepada stakeholder PT. XYZ. Hasil penelitian ini didapati rancangan tata kelola TI dan diketahui prosesproses penting di PT. XYZ. Proses penting tersebut merupakan domain yang digunakan yaitu DSS05, DSS03, DSS02, BAI09 dan MEA03.
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