a b s t r a c tThe literature assumes that Enterprise Resource Planning (ERP) systems are complex tools. Due to this complexity, ERP produce negative impacts on the users' acceptation. However, few studies have tried to identify the factors that influence the ERP users' acceptance. This paper's aim is to focus on decisive factors influencing the ERP users' acceptance and use. Specifically, the authors have developed a research model based on the Technology Acceptance Model (TAM) for testing the influence of the Critical Success Factors (CSFs) on ERP implementation. The CSFs used are: (1) top management support, (2) communication, (3) cooperation, (4) training and (5) technological complexity. This research model has offered some evidence about main acceptance factors on ERP which help to set the users' behavior toward ERP.

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General rightsThis document is made available in accordance with publisher policies. Please cite only the published version using the reference above. This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. M A N U S C R I P T A C C E P T E D ACCEPTED MANUSCRIPT Second Life adoption in education: A motivational model based on Uses and Gratifications theory

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Purpose This paper aims to explore the relationship between coworking spaces and productivity. Design/methodology/approach A research model was designed to carry out the analysis. Specifically, this model attempts to reveal the influence of social interactions and the coworking environment on productivity. Furthermore, three moderated variables were incorporated into the model: gender, age and level of education. A Web-based survey was conducted. Findings The findings confirm the positive influence of social interactions and coworking environment on productivity. Research limitations/implications There are two limitations. First, it is based on the perception of coworkers. It would be interesting to add the perception of coworking space managers to provide more solid findings. The second limitation is that it has not suggested any additional potential factors which could affect productivity. Practical implications Implications of this study are grouped into two categories. First, from an academic perspective, it contributes to the development of knowledge about the increasing use of coworking spaces. Second, from a managerial perspective, this paper highlights how environmental factors and the facilities of a workplace can help to achieve better conditions for productivity, in particular in coworking spaces. Social implications Furthermore, the use of social interactions in professional relationships can be understood as an alternative way to carry out new ways of doing business. Originality/value This paper contributes to the enrichment of knowledge-concerning coworking spaces developed a pioneering study.

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