While some other countries had started their 5G deployment with excellent business use cases, Indonesia is restrained for a moment due to the unreadiness of 5G actors. Several factors which still need attention from 5G actors in Indonesia are telecommunication infrastructures such as spectrum frequency and transport, policy and regulation, innovation ecosystem and social impact. Despite those concerning factors, there are also key drivers that stimulate the 5G deployment in Indonesia. They are demand and needs from end customers, cost reduction and additional revenue stream from mobile network operator, industry automation and country competitive advantage. Two scenarios are built using those key drivers following the scenario-based planning methodology. The scenarios are called The Optimistic Champion and The Wait and Respond.
Although 5G has been deployed in several countries, stakeholders are still hesitant to adopt the technology. Massive investment and collaboration become prerequisites for this technology to be successfully implemented and bring the most benefit. This research discusses the diffusion of 5G technology to personal end-users and industries and simulates the collaboration model. The simulation analyzes key essential indicators for stakeholders, such as the number of adopters, diffusion time, and total revenue. This study follows the pragmatism philosophy and abductive approach, integrating qualitative and quantitative research, resulting in the diffusion model. The qualitative data was obtained through focus groups and semi-structured interviews with key sources, while quantitative data from 437 people were gathered through a questionnaire. The simulation resulted in a 34% improvement in diffusion time, leading to faster investment return for industry players. This study offers an alternative paradigm compared to the diffusion of innovation theory, especially for new technology distribution. Finally, this research suggests that 5G stakeholders adopt the proposed collaboration strategy to achieve better business indicators.
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