Devising an information architecture system that enables an organization to centralize information regarding its operational, managerial and strategic performance is one of the challenges currently facing information technology. The present study aimed to analyze an information architecture system developed using Business Intelligence (BI) technology. The analysis was performed based on a questionnaire enquiring as to whether the information needs of executives were met during the process. A theoretical framework was applied consisting of information architecture and BI technology, using a case study methodology. Results indicated that the transaction processing systems studied did not meet the information needs of company executives. Information architecture using data warehousing, online analytical processing (OLAP) tools and data mining may provide a more agile means of meeting these needs. However, some items must be included and others modified, in addition to improving the culture of information use by company executives.
Medir o desempenho organizacional é um grande desafio para as empresas. Nesse sentido, merece destaque o Modelo de Medição de Desempenho Organizacional (MMDO) Balanced Scorecard (BSC). Entretanto, o modelo Performance Prism (PP) dá grande ênfase aos stakeholders organizacionais e afirma que o BSC trata-os de forma superficial, valorizando mais os acionistas (shareholders) e os clientes. Assim, o objetivo desta pesquisa é identificar as contribuições do PP ao BSC, sob a perspectiva dos stakeholders. Para isso, elaborou-se um roteiro semiestruturado de entrevistas que foi aplicado com profissionais da área de estratégia. Paralelamente, comparou-se a estrutura dos modelos visando enriquecer os resultados obtidos, além de complementar as análises das percepções dos entrevistados. Os resultados mostraram-se muito relevantes, visto que importantes contribuições identificadas do PP ao BSC contrapõem as próprias críticas originais do PP, que em grande parte se tornaram questionáveis por meio da percepção dos entrevistados e da comparação entre os modelos.
The aim of this study was to analyze how the Balanced Scorecard (BSC) can assist in the building the strategic planning of a small growing company, in order to achieve its strategic targets. For this purpose, it was carried out a study in a small company of the furniture segment, with a view to identify the benefits derived from the use of BSC at the organization. The following departments were analyzed: Human Resources, Marketing/Customers, Finances, and Production, and identified as BSC perspectives, they assisted in meeting the strategic targets of the company. In this study, it was adopted the qualitative methodology, with exploratory and descriptive nature, through case study. By the close analysis of BSC use, it was noticed, that there should be greater interaction among the different areas, with effective acting from HR area, regarding improvement in the company learning and growth, such as training and motivation programs; at the Production section, indicators were created in order to meet the increasing demand; concerning Marketing/Customers section, it was identified, through indicators at customers perspective, their real needs, in order to keep them satisfied with products and services; and, regarding to Finances, indicators were
Project Management and Strategic Management are two subjects of major relevance within the corporate environment, despite usually being treated separately, at organizations. However, for Westphal et al. (2008) one of the ways to link project management and strategy is through project management maturity, and to this effect, a series of actions that can be characterized as critical factors (Rabechini Jr. & Pessoa, 2005) are required. Another way of seeking this connection is by means of the strategic map concept which, according to Kaplan and Norton (2004, p.10), “represents the lost link between strategy formulation and the execution of the strategy”. In this study the purpose is to evaluate the applicability of a strategic map, from a critical factors perspective, on project management maturity, as proposed by Silva Jr. and Luciano (2010). Thus a qualitative and exploratory approach case study was conducted at a large financial institution, where three interview scripts were applied on nine professionals, whereby three were leaders, three were project managers and three, functional managers. Furthermore, a graphical representation standard was designed picturing possible situations concerning the applicability of strategic objectives of the map proposed in the case under study. As a result, an important academic contribution to the vague and scarce literature on the relationship between project management and organizational strategy was verified, in addition to mapping possibilities of improvements for the organization, which otherwise might have been impossible to identify.
This study analyses the future intention to disclose personal information in order to use mobile applications (apps) and the framing effect in relation to privacy concerns. To test the effects, an experiment was conducted involving 405 participants, using a single-factor design with independent groups and covariates. The results indicate concern about privacy is negatively related to the future intention, confirming the effects of framing on future intention, with the effect being negative in relation to the negative framing of trust beliefs and positive in relation to the positive framing of risk beliefs, while the moderating effect was not confirmed. Thus, this paper contributes to two specific areas: 1) privacy, because it confirms the relationship between information privacy concerns and future intention (new proposed scale); and 2) decision-making, as it demonstrates the effects of framing on risk and trust beliefs in future intentions, which, as far as is known, has not previously been shown.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.