WL Alumunium is a company engaged in the manufacture of household appliances in the Yogyakarta Special Region. WL Aluminum produces various types of products, including pans, kettles, citel sticks and pans. The company has two work shifts, namely in the morning 07.00 - 11.30 and noon at 12.30 - 16.00 WIB. The majority of workers are male and the research is carried out specifically in the production section. In this study, 2 (two) methods were used, namely NASA-task load index (TLX) and descriptive analytic. The NASA-TLX method is used to calculate the workload and work stress felt by employees through the calculation of six indicators, namely physical needs, mental needs, performance, effort, stress levels and time requirements, and descriptive analysis is used to describe the subject and describe workload and work stress. that happened. The purpose of this method is to determine the workload and work stress of employees based on each work shift. The results of the study using NASA-TLX showed that the workload for both shifts was in the high category, namely between the score of 50-79, but for the work stress indicator it was the lowest level of the six NASA-TLX indicators, so that even though the workload in the current condition was high, workers could still survive with work activities because they are accustomed to existing work activities. Through descriptive analytic, it can be seen that the biggest workload felt by employees for each work shift is physical needs. It can be seen that employees aged 50 and over tire more quickly because the decrease in physical energy during work activities is faster than younger employees.
Micro Small and Medium Enterprises (UMKM) have a strategic role in national economic development and are one of the factors driving the improvement of the Indonesian economy. The work process for most MSMEs in Indonesia is still mostly done manually with simple equipment, unorganized workspaces, and do not pay attention to a good work environment, health, and comfort of workers while working so that many workers experience speed of physical complaints. There are many ways to make the work environment comfortable. One way that can be tried to create a healthy and comfortable work environment is to apply Ergonomic in the workplace. The purpose of counseling in three MSMEs at Rockmantic Store, Gitrys Konveksi and CV. Master Multi Jaya is to apply ergonomic by observing the behavior of workers in relation to their work related to equipment, workplace, and work environment. So that UMKM owners with this counseling can adjust their equipment and workplace to the dimensions of the human body. Workers can reach work equipment according to the position of the working time and according to their anthropometric measurements, can regulate the temperature of the work room, and adjust lighting according to the needs of human conditions and needs. It is hoped that with the application of ergonomic in the work environment, workers will become more comfortable working and can helps reduce sources of accidents, incidents, injuries, fatigue and work-related stress so that performance and production results increase.
Ibu-Ibu PKK merupakan pilar utama penjaga kesehatan keluarga. Salah satu kegiatan PKK yang ada adalah kegiatan yang dilakukan setiap bulan oleh Ibu-Ibu PKK Kalijeruk II yang ada di Widodomartani, Ngemplak, Sleman, Daerah Istimewa Yogyakarta. Ibu-ibu tersebut harus bekerja keras dalam menjaga kesehatan keluarga saat pandemi COVID-19 mulai berkembang di provinsi tersebut. Oleh karena itu, tim dosen IST AKPRIND mengadakan penyuluhan tentang pencahayaan dan ventilasi udara di dalam rumah agar anggota keluarga mereka tetap sehat, produktif, dan dapat bekerja. Kegiatan penyuluhan tersebut dilakukan dengan pemberian handout materi dan penyampaian materi oleh tim dosen tersebut, serta sesi tanya jawab untuk memperdalam pemahaman materi. Kegiatan tersebut dilakukan pada bulan Maret 2020 yang dihadiri oleh 36 peserta di rumah Ibu Kepala Dukuh Kalijeruk II. Kegiatan ini dapat meningkatkan pengetahuan ibu-ibu tersebut untuk merancang pencahayaan dan ventilasi udara yang baik di dalam rumah serta memberikan wawasan kepada mereka untuk menamam tanaman buah dan sayur di sekitar rumah untuk menjaga ketahanan pangan dan ekonomi keluarga.
PT Solusi Cahaya Teknik is a company engaged in trading and maintenance service that sells consumable products for welding maintenance and repair. The material handling process cannot be separated from the facility layout in the company. The existing problem is regarding the layout that is not well ordered, causing longer and less optimal material handling. This study aims to propose a rearrangement of the facility layout by minimizing the material handling distance. The proposed facility layout is designed using the Systematic Layout Planning and Class Based Storage methods. The Systematic Layout Planning method is used to change the position of the department based on proximity, while Class Based Storage is used to rearrange the product storage area. The result of processing the material handling layout distance before repair is 16.273 meters. While the results of processing after the repair obtained the shortest material handling distance of 7.772 meters with a reduction rate of 8.501 m and a monthly material handling cost of Rp. 2,148,707.98 or 52.2% smaller than the pre-repair layout.
Tuntutan akan kualitas layanan yang tinggi semakin menjadi perhatian penting bagi para pelaku usaha yang bergerak dalam bidang jasa, salah satunya Choco Fruita Cafe. Seringkali dalam kenyataannya, pemberian layanan oleh pihak kafe, tidak mampu menjawab keinginan maupun kebutuhan pelanggan. hal ini disebabkan oleh tidak terpenuhinya ekspektasi atau harapan pelanggan terhadap layanan yang akan diberikan oleh pihak kafe. Akibatnya terjadi gap antara harapan dan kenyataan yang dirasakan oleh pelanggan. Kesenjangan antara harapan dan kenyataan inilah yang menjadi sumber dari ketidakpuasan pelanggan. Maka dari itu, perlu dilakukan redesain layanan yang berdampak signifikan terhadap kepuasan pelanggan. Redesain ini dilakukan dengan menggunakan tiga metode, pertama yaitu servqual yang berfungsi untuk mengukur kepuasan pelanggan, kedua adalah model kano, yang berfungsi untuk mengkategorisasikan layanan, dan ketiga adalah kansei engineering untuk menerjmahkan kebutuhan emosional pelanggan dalam desain layanan yang konkret. Berdasarkan hasil penerapan tiga metode di atas ditemukan atribut layanan yang direkomendasikan untuk diperbaiki, yaitu keterjangkauan harga makanan dan minuman (A17), kebersihan toilet (A9), kompetensi pelayan saat melayani (A16), kemudahan dalam pemesanan (A11), kenyamanan tempat duduk dan meja (A8), ketersediaan tempat parkir kendaraan (A10), ketersediaan layanan informasi melalui facebook, instagram, whatsapp serta brosur (A5), ketersediaan wifi untuk pelanggan (A3), ketersediaan stop kontak listrik (A4), kerapian ruangan (A7), kesiapan pelayan dalam melayani (A12), ketepatan pelayan dalam menyajikan menu pesanan (A13), dan keramahan pelayan dalam melayani (A19).
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