The present paper analyses the relationship between burnout and job performance. The burnout syndrome is considered as a response to chronic job stress that affect many professions, especially in case of professions that require working directly in contact with customers, clients or patients. This syndrome is mainly characterized by emotional exhaustion, depersonalization and low personal accomplishment at work. Previous studies show that burnout is a syndrome that tend to decrease individual performance and organizational productivity. In this context, the objective of this study is to analyze the relationship between burnout and job performance, and to study the influence of some characteristics associated with the position such as role ambiguity, role conflict, role overload and perceived supervisor support. To achieve this objective, the relationship between burnout and job performance was analyzed in a sample of 260 employees in the hotel industry. The correlation analysis and hierarchical regression analysis have been used as the main techniques for data analysis. The results obtained show the existence of a significant, negative two-way relationship between burnout and job performance. In addition, our findings underline the influence of role ambiguity, role conflict, role overload and supervisor support on the relationship between burnout and job performance. Practical implications and recommendations for future researches are discussed.RESUMENEste trabajo analiza la relación entre el síndrome de burnout y el rendimiento laboral. El síndrome de burnout es considerado como una respuesta al estrés laboral crónico que aparece en numerosas profesiones, especialmente en los trabajadores que se desempeñan su labor en contacto directo con usuarios, clientes o pacientes. Este síndrome se caracteriza principalmente por el agotamiento emocional, la despersonalización y baja realización personal en el trabajo. Los estudios existentes ponen de relieve que el burnout es un síndrome que afecta la productividad a nivel individual y a nivel de la organización en general. En este contexto, el objetivo de este estudio es analizar la relación entre el burnout y el rendimiento laboral y estudiar la influencia de algunas características asociadas al puesto como la ambigüedad de rol, conflicto de rol, sobre carga de rol y el apoyo de supervisor percibido. En este sentido, se analizó la relación entre burnout y rendimiento laboral en una muestra de 260 empleados del sector de hostelería. El análisis de correlaciones y el análisis de regresión jerárquica han sido utilizados como las principales técnicas de análisis de datos. Los resultados obtenidos ponen de manifiesto la existencia de una relación significativa, negativa y bidireccional entre el burnout y el rendimiento laboral. Además, se observan la influencia de la ambigüedad de rol, conflicto de rol, sobre carga de rol y el apoyo de supervisor en la relación entre el burnout y el rendimiento laboral. Finalmente, este estudio presenta algunas reflexiones y líneas futuras de investigación.
Social networks provide entrepreneurs with opportunities to gain information from a wide variety of sources, to get capital, to test idea of business, to gain moral and material support, and to get talents for the venture. Immigrants use their social networks as a strategy to maximize their opportunities of integration and success in the host country. This study explores the impact of social networks on African immigrants business creation and growth in Madrid area (Spain). A survey was conducted among 200 African immigrant entrepreneurs in Madrid area, using faceto-face interviews by mean of a questionnaire. The findings indicate that more than 75 per cent of African immigrant entrepreneurs interviewed decided to go abroad for Political instability in their home country and for economic reasons. Moreover, this study shows that the social networks play an important role in African immigrants for the start up and development of business. Family, friends and ethnic ties are among the largest part of the social networks where African entrepreneurs find the main resources they need to run their business. African entrepreneurs value the positive role of cultural factors in their success. Practical implications and recommendations for future researches are discussed.
Baer, Wolf and Risley, members of the group that promoted the creation of the Journal of Applied Behavior Analysis, offered in its first issue a detailed series of ‘prescriptions’ that characterized the way research and research articles would be conceived as adequate to the applied field by the journal editors. Their ‘prescriptions’ have been largely cited, becoming a sign of authors’ identification with the journal policy, and widely influencing the structure and topics of this specialized literature.
A fter half a century of existence, having overcome the rupture of a war and completed 17 meetings all over Europe, the now so-called International Association of Applied Psychology, heiress and trustee of the projects and accomplishments of the old "psychotechnic" society, approved a change of scenario and accepted the invitation from some colleagues on the American continent to celebrate a congress, the 18th, in Montreal (Canada). It was the beginning of an endless journey around the world, with psychology as its basic argument.
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