Purpose
– Today substantial investments are made to improve the bottom line and cost of quality (CoQ) is a tool that identifies weaker areas where these investments should be directed. In literature, the authors find various CoQ models and their applications but it is deficient in providing a standard format of a “Quality Cost Procedure” for a CoQ program’s company-wide deployment. A procedure was thus developed and its effectiveness was evaluated implementation. The paper aims to discuss these issues.
Design/methodology/approach
– CoQ program was implemented in the production department of a wood products’ manufacturer using the action research approach. Prevention, Appraisal and Failure Cost model was employed. Data collection was challenging, however, stakeholders were interviewed, data were acquired from Management Information System and various reports were reviewed for cost elements.
Findings
– Total CoQ as a percentage of sales was found to be 11, while as a percentage of material cost was 15 percent. It was found through the implementation that development of a quality cost procedure is highly iterative in nature and a standard format is proposed in the Appendix. This procedure worked satisfactorily and the company is confident in moving to the next phase of company-wide deployment of CoQ Program.
Originality/value
– A robust “Quality Cost Procedure” is developed, which not only helped the company but will serve CoQ implementers in their operational as well as tactical levels of management. CoQ implementation prior development of procedure brought conviction and accredited it. Practitioners can mold this procedure as per need, which will further enhance the body of knowledge on CoQ.
The sustainability of supply chains is now one of the major global issues due to the vision of the United Nations (UN). By 2030, it is the primary focus of the UN to attain all the seventeen sustainable development goals (SDG). Hence, the primary goal of this study is to examine how practitioners think about sustainable supply chains. Five hypotheses are established to assess the perceptions of supply chain professionals. Forty-two (42) indicators are gathered from the existing literature to establish the survey instrument to collect the responses from supply chain practitioners. Finally, Structural Equation Modeling (SEM) is used to evaluate the mediation effects. It is found that social aspects are significantly impacted by the environmental aspects, as compared to the economic aspects. None of these indicators play any mediation effect, as all three are equally important for the sustainable supply chains.
This study maps Pakistani project management (PM) teams on the Lewis model in different PM lifecycle phases and determines the traits of different subcultures within Pakistan in PM phases. Qualitative data was collected through 56 questionnaires and 15 interviews of Pakistani project managers. Findings suggest that, cumulatively, the team members show more linear-active traits as compared to the Lewis's classification of Pakistan. Also, at subcultural level, team behavior varied in different PM phases. Moreover, Pakistani project managers were found to prefer their teams to show linear-active traits in all PM phases except ‘initiating,' where reactive traits are preferred.
In large-shared projects, it is still difficult to measure progress due to the complexities involved, because the realization is shared among departments of a company or among companies in the world. Project management and operations research literature is reviewed for discovering various techniques applicable. Widely used tools for progress measurement and forecasting, such as Earned Value Analysis, Progress Plot, Milestone and Resource slip charts, concurrent engineering, can be employed. This paper is based on a problem of pharmaceutical industry where the effectiveness of a certain medical treatment is examined on patients in a number of countries. The number of variables involved increase the complexity of this problem. The main objective is to analyze the effectiveness of a solution in different situations during the project such that a better project duration and a lower cost can be achieved. Our findings suggest that reallocation of patients among countries produces better results in terms of progress.
Abstract-Outsourcing is a phenomenon that has changed the global business scenario. A practically applicable framework has been developed and tested in order to provide a tool for manufacturing industries for making decision regarding outsourcing. The main purpose of this paper is to target those countries where outsourcing manufacturing is still a new concept and provide them with an easy to follow framework. This framework will make the process of decision analysis easier and reliable for them. The proposed framework is a step by step model which by using core competency check, decision matrix, balance score card models and cost equations makes sure that the organization makes the right decision regarding whether a particular activity should be outsourced or not.
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